alexwhite19800
asked on
iOS Upgrade to 9.3.5 failing
I have a user with an iPhone 4 running iOS 8.1.4. It has just under 1GB free space left.
He is trying to upgrade to 9.3.5, but cannot - when installing receives an error saying "An error occurred downloading 9.3.5"
Any ideas?
He is trying to upgrade to 9.3.5, but cannot - when installing receives an error saying "An error occurred downloading 9.3.5"
Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
It is a space issue.... the file size needed should be around 1.5GB.
ASKER
Thank, will try. Curious why the error message doesn't just say that then !"
4s can handle IOS 9 as I posted earlier. But space is definitely the issue (also as I noted earlier). Dump some stuff.
I am curious why the error message doesn't just say that then.
Update via OTA always just tells you it fails with no specific answer.
Update via OTA always just tells you it fails with no specific answer.
ASKER
Or they are infected with Pegasus!
http://www.telegraph.co.uk/technology/apple/iphone/11087199/What-to-do-if-your-iPhone-cant-handle-iOS-8.html
The full list of iOS 8 compatible devices:
iPhones
iPhone 4s
iPhone 5
iPhone 5s
iPhone 5c
iPhone 6 and iPhone 6 Plus will ship with iOS 8 as standard when they go on sale on September 19.
iPads
iPad 2
3rd and 4th-generation iPad
iPad Air
iPad Mini
iPad Mini with Retina displa