Link to home
Start Free TrialLog in
Avatar of Austin Galiza
Austin Galiza

asked on

Audio Bluetooth Device Connects But Shows Disconnected in Windows 7 Ultimate 32 bit

I have a strange issue which my PC, which has installed Windows 7 Ultimate 32 BIT. I have purchased a Bluetooth headset and I pair it with the machine and all goes well. It's paired and the icon shows in the Devices & Printers. So I then visit the audio icon on the bottom right of the taskbar, right click, open Playback devices and here is what it shows.

 User generated image
Both Bluetooth devices show as disconnected. I click to connect but nothing happens.
I have searched over the web and there are similar cases and different solutions but for some reason its still not working, im not sure if its lacking drivers or have outdated drivers. If it helps, I have connected the Device to my phone and it works perfectly.

Any help to solve the issue would be very appreciated.
ASKER CERTIFIED SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@Austin Galiza  - Did you update the Bluetooth driver?  That should fix it.
Any update?