Solved

iPhone - Reset and erase everything on iPhone 6S

Posted on 2016-09-04
2
57 Views
1 Endorsement
Last Modified: 2016-09-04
How do I reset my Iphone back to "out of the box state?
I tried a few different reset options and it asks me for a restrictions passcode.  I've only had my phone for a few months and I don't remember ever setting this passcode.

How can I just start from SQUARE one with a blank phone?
1
Comment
Question by:brothertruffle880
2 Comments
 
LVL 13

Accepted Solution

by:
Kyle Santos earned 500 total points
ID: 41783854
Erase your device with recovery mode. If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode. Connect your iOS device to your computer and open iTunes.

This kb will walk you through those exact steps.
https://support.apple.com/en-us/HT204306

If you forgot the Apple ID (iCloud account) then read this https://www.experts-exchange.com/articles/18679/How-Do-I-Remove-the-Apple-ID-on-iPhone-or-iPad-Activation-Lock.html
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 41783878
You may also want to visit the Apple Store and ask them to do this / help you. They will help you reset the password and reset the phone.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

What's a UDID? If you're involved in developing, testing, or even reviewing an iOS application that's in beta, then at some point you may need to know the UDID for any iOS devices that you'll be testing on. What's the UDID? It stands for Unique Dev…
Let Bitmoji into your life. Now is the time to learn a new language of smartphone messaging with this brief introduction.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now