SEND AS / SEND ON BEHALF OF Again!!!!

paulfoel
paulfoel used Ask the Experts™
on
Really causing a problem. I've got a test user who I give myself FULL ACCESS and SEND ON BEHALF permissions.

When I send it does a SEND AS not a SEND ON BEHALF. Assume this is because FULL ACCESS is giving the SEND AS rights which are overriding SEND ON BEHALF?

BUT, I've got another user who has FULL and SEND ON BEHALF rights to her boss' mailbox and it works SEND ON BEHALF. In fact, it works for some users not for others.

Seems that delegate permissions have been set in a lot of cases so its a bit of a mess.

Bottom line. User need to see all emails for another users mailbox but when they send email it has to be SEND ON BEHALF. WHats best way to set this up?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Jackie Man IT Manager
Top Expert 2010
Commented:
You can have only either send as or send on behalf permission, not both.

If you set a user as your delegate, send on behalf will be the permission. If you give full mailbox control, send as will be the permission.

Author

Commented:
Thanks Jackie Mann. I think you're right.

What I want to be able to achieve is for the delegate user to see all the items in the mailbox etc but then only do send on behalf.

As you state, if you give full control it appears to allow send as.

Im wondering whether I should be giving send on behalf in EAC, then using delegates to give additional permissions.
Jackie Man IT Manager
Top Expert 2010
Commented:
Understand.

The delegate needs to manually select other email address and type the email address of the boss instead of select the boss's email address in the From field.

https://support.microsoft.com/en-us/kb/2572646
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
Does this just apply to office365?

In my experience, things dont work like this with on-premises Exchange 2013.

Selecting the email address like this? Confused now. When did this change? Assume you mean to send on behalf ratehr than send as.

Sorry but the whole thing is a complete mess in Exchange 2013.
IT Manager
Top Expert 2010
Commented:
Does this just apply to office365?

No

Try it first and see whether it works.

From my knowledge, full mailbox permission cannot coexist with send on behalf permission for Exchange 2013.

For Exchange 2010 or 2007, it can coexist.
FOXActive Directory/Exchange Engineer
Top Expert 2015
Commented:

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial