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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.
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It caused problems when users want to sent on behalf but still get the sent item in the sent items of the user they sent on behalf of. Its changed since Exchange 2007.
Users sometimes just dont get it that if it works that way I can't phone Microsoft and make them change. I did have one senior user who insisted I "had" to phone the vendor and tell them we were an important customer of theirs (ummm not really) and this had to change NOW!