A problem occurred while preparing to install software to your system please restart the computer and run this installer again
Windows 10
Laserjet Pro 400 m401 printer
Printers and ScannersWindows 10
Last Comment
John
8/22/2022 - Mon
John
Remove the printer from Devices and Printers if it is sitting there.
Now go to Devices and Printers, Printer Server Manager, Drivers Tab and remove the applicable drivers.
Look in Programs and Features for any HP bits and remove these.
Shut down, start up and try installing the printer again.
Please let us know.
brian ramos
ASKER
Had around 4 printers and I remove all but same problem
John
1. Did you remove all the drivers?
2. Did you get the newest Windows 10 Drivers for your system. HP put out new Windows 10 drivers AFTER Windows 10 had been introduced.
I have HP 600 series printers running on Windows 10 and HP OfficeJet printers running on Windows 10. I do not have an HP 400 printer to try.
How can I check in Windows 10 if I removed all the drivers??
Open Devices and Printers and click once on any printer or printer device. A new Sub Menu opens call Printer Server Management. Click on the Drivers tab and remove applicable drivers.
Now go to Devices and Printers, Printer Server Manager, Drivers Tab and remove the applicable drivers.
Look in Programs and Features for any HP bits and remove these.
Shut down, start up and try installing the printer again.
Please let us know.