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SharePoint 2013 - User  keeps dropping

Posted on 2016-09-06
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Last Modified: 2016-09-12
I have a user that keeps getting logged out of a SharePoint Calendar.  I can login as another user on his system and never get kicked off.  Yet, this one user gets kicked 2-3 times a day.  I am not  SharePoint person, this is a new account for me
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Question by:rbarwig
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Walter Curtis earned 2000 total points
ID: 41786390
SharePoint has a built-in security time out, or inactivity timeout. After 60 minutes or so of inactivity the page will timeout and the user will have to log back in.

This is by design, and although the length of inactivity before a timeout occurs can be configured, the best thing to do is to request that the user do some activity, even just refresh the page, at least once an hour.

Hope that helps...
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Author Comment

by:rbarwig
ID: 41786499
1) Can you tell me where this setting is that you are referring to?
2) can you also tell me why this would happen to one user and not opther that are idle for the same amount of time?
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by:Walter Curtis
ID: 41786622
The setting is in Central Administration. It is something that you probably do not want to change, especially if it is just one user having a problem.  The setting is a web application general setting, called "Web Page Security Validation"

Which is part of the answer to your second question - there must be a difference in the workstation settings or browser settings.

Good luck...
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LVL 20

Expert Comment

by:Walter Curtis
ID: 41789445
Any Luck?
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Author Comment

by:rbarwig
ID: 41789494
I made the change, and advised the end use.  We are just waiting on his experience today.  If all goes well I can accept your solution.

Thank you
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Expert Comment

by:Walter Curtis
ID: 41789522
Good luck. Just remember, the "solution" is not a definitive answer. There too many factors in a case like this for any guarantees on the effectiveness of any answer. These are all just best guesses. The real answer comes from you, the person working directly on the situation right there, with the direct access to the environment. This forum just helps a little :-)
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Expert Comment

by:Walter Curtis
ID: 41794076
Thanks
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