Solved

SharePoint 2013 - User  keeps dropping

Posted on 2016-09-06
7
46 Views
Last Modified: 2016-09-12
I have a user that keeps getting logged out of a SharePoint Calendar.  I can login as another user on his system and never get kicked off.  Yet, this one user gets kicked 2-3 times a day.  I am not  SharePoint person, this is a new account for me
0
Comment
Question by:rbarwig
  • 5
  • 2
7 Comments
 
LVL 16

Accepted Solution

by:
Walter Curtis earned 500 total points
ID: 41786390
SharePoint has a built-in security time out, or inactivity timeout. After 60 minutes or so of inactivity the page will timeout and the user will have to log back in.

This is by design, and although the length of inactivity before a timeout occurs can be configured, the best thing to do is to request that the user do some activity, even just refresh the page, at least once an hour.

Hope that helps...
0
 

Author Comment

by:rbarwig
ID: 41786499
1) Can you tell me where this setting is that you are referring to?
2) can you also tell me why this would happen to one user and not opther that are idle for the same amount of time?
0
 
LVL 16

Expert Comment

by:Walter Curtis
ID: 41786622
The setting is in Central Administration. It is something that you probably do not want to change, especially if it is just one user having a problem.  The setting is a web application general setting, called "Web Page Security Validation"

Which is part of the answer to your second question - there must be a difference in the workstation settings or browser settings.

Good luck...
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 16

Expert Comment

by:Walter Curtis
ID: 41789445
Any Luck?
0
 

Author Comment

by:rbarwig
ID: 41789494
I made the change, and advised the end use.  We are just waiting on his experience today.  If all goes well I can accept your solution.

Thank you
0
 
LVL 16

Expert Comment

by:Walter Curtis
ID: 41789522
Good luck. Just remember, the "solution" is not a definitive answer. There too many factors in a case like this for any guarantees on the effectiveness of any answer. These are all just best guesses. The real answer comes from you, the person working directly on the situation right there, with the direct access to the environment. This forum just helps a little :-)
0
 
LVL 16

Expert Comment

by:Walter Curtis
ID: 41794076
Thanks
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We had a requirement to extract data from a SharePoint 2010 Customer List into a CSV file and then place the CSV file into a directory on the network so that the file could be consumed by an AS400 system. I will share in Part 1 how to Extract the Da…
These days socially coordinated efforts have turned into a critical requirement for enterprises.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question