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Error: Form not accessibble because it is in a different site collection

Posted on 2016-09-06
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Last Modified: 2016-09-26
Hi,

We have a form on our site for staff to use, but often when they try to open it, they receive the following error message:

Screen shot of error message
Full error message  

Does anyone know why this would happen and how I fix it?

Thanks

Laura
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Question by:Laura Frost
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4 Comments
 
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Accepted Solution

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Jamie McAllister MVP earned 250 total points (awarded by participants)
ID: 41787561
This looks like some sort of DNS issue. I'd refer it to the infrastructure folks in your organization to see if they can fix it in DNS, or create an Alternative Access Mapping in SharePoint to fix it. This isn't an Infopath issue per se in my view.
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Assisted Solution

by:Walter Curtis
Walter Curtis earned 250 total points (awarded by participants)
ID: 41787745
The above comment is dot on it seems. This may be at the user level though, try to clear the DNS cache on the workstations and maybe the IE cache.

The reason I think it may be local and not global, as a DNS server issue would be, is because you say it happens often, but not always. If it does happen always, then yes, probably on the DNS server.

Good luck...
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LVL 31

Expert Comment

by:Jamie McAllister MVP
ID: 41815720
DNS pinpointed as likely cause at some scale
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LVL 17

Expert Comment

by:Walter Curtis
ID: 41815934
Thanks
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