• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 28
  • Last Modified:

Error: Form not accessibble because it is in a different site collection

Hi,

We have a form on our site for staff to use, but often when they try to open it, they receive the following error message:

Screen shot of error message
Full error message  

Does anyone know why this would happen and how I fix it?

Thanks

Laura
0
Laura Frost
Asked:
Laura Frost
  • 2
  • 2
2 Solutions
 
Jamie McAllister MVPSharePoint ConsultantCommented:
This looks like some sort of DNS issue. I'd refer it to the infrastructure folks in your organization to see if they can fix it in DNS, or create an Alternative Access Mapping in SharePoint to fix it. This isn't an Infopath issue per se in my view.
0
 
Walter CurtisSharePoint AEDCommented:
The above comment is dot on it seems. This may be at the user level though, try to clear the DNS cache on the workstations and maybe the IE cache.

The reason I think it may be local and not global, as a DNS server issue would be, is because you say it happens often, but not always. If it does happen always, then yes, probably on the DNS server.

Good luck...
0
 
Jamie McAllister MVPSharePoint ConsultantCommented:
DNS pinpointed as likely cause at some scale
0
 
Walter CurtisSharePoint AEDCommented:
Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now