troubleshooting Question

Outlook 2007 converted e-mail messages into a calendar entry

Avatar of Sam Slaughter
Sam SlaughterFlag for United States of America asked on
OutlookDell
3 Comments1 Solution95 ViewsLast Modified:
Greetings wise wizards of EE:

I have a mystery for you today... I am helping a friend who is using an aging Dell for his cabinet making business... it is a humble machine running... gasp... Windows Vista, and he uses Outlook 2007 for his day to day communications. His Outlook is a bit of a mess, with thousands of unattended messages in his inbox. His method of retrieval is to simply conduct an inbox search for a client name, and wait for all of the messages with that keyword to populate. Due to the nature of his business, he often has to refer back to previous messages to complete a cabinet making gig.

Not too long ago, one of his primary clients' group of messages were somehow converted into an Outlook calendar, and he is uncertain how that happened. When he now conducts an inbox search for this client, all of the messages appear as a single calendar appointment... when he opens that appointment, all of this previous e-mail messages are listed under the "notes" portion of that appointment, in a simple text format. This client's name also appears as an extra calendar when he clicks on the calendar tab. Very odd indeed.

My question: Is it possible to convert these messages from their calendar format back into e-mail messages?

Any help in this regard would be greatly appreciated.

Many thanks and take care,

Zovoth
ASKER CERTIFIED SOLUTION
Alexei Kuznetsov
Microsoft Outlook MVP

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros