Pointing my domain to a big commerce store using a cname
Posted on 2016-09-06
I was contacted by my marketing sale and marketing department and told that they were having our website rebuild and that it was going to be build on the Big Commerce platform. Currently we have our old website hosted and have three A records pointing to the IP address where the site is being hosted. Today I receive an email saying that the site is ready to go and that there is no IP address and that we will have to point to the store using a cname record. I have never run into this before. I am just double checking with you experts here. So i was told we could go ahead and delete those A records for the old site and then create a cname . I created the cname record www and pointed it towards the stores URL that they emailed to me. Is this all that needs to be done for this to work. This is somewhat confusing because I've always been used to having an IP address to point an A record to.