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Larry Goode
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Is there a third party support service available for single person IT providers?

My IT support operation has grown, however not enough to support a full-time employee (besides myself). is there a service available that can provide coverage when I am out of town? I spoke with another IT provider years ago who mentioned Ingram Micro, but I haven't had any luck finding such as service.

thanks
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ArneLovius

8/22/2022 - Mon
rindi

With "out of Town", which Town, Country Continent do you mean? If there is no need for physical access to the hardware, things can probably be done remotely to a large extent, and the Experts-Exchange would be a great source, for example via Gigs or Live!.
Larry Goode

ASKER
For the most part my operations are remote, however if a server crashes, etc... I would need coverage. ideally it would be nice to have someone available to handle the password resets and new application installs while I'm away. I just can't hire someone.
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Larry Goode

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I hear ya about EE gigs, but am looking for someone or a company that can cover remote operations and the occasional onsite job. Unfortunately it looks like I need to hire someone which is what I do not want to do.
Your help has saved me hundreds of hours of internet surfing.
fblack61
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Lee W, MVP

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ArneLovius

if you can;t hire, then partner