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Larry Goode

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Is there a third party support service available for single person IT providers?

My IT support operation has grown, however not enough to support a full-time employee (besides myself). is there a service available that can provide coverage when I am out of town? I spoke with another IT provider years ago who mentioned Ingram Micro, but I haven't had any luck finding such as service.

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rindi
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With "out of Town", which Town, Country Continent do you mean? If there is no need for physical access to the hardware, things can probably be done remotely to a large extent, and the Experts-Exchange would be a great source, for example via Gigs or Live!.
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Larry Goode

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For the most part my operations are remote, however if a server crashes, etc... I would need coverage. ideally it would be nice to have someone available to handle the password resets and new application installs while I'm away. I just can't hire someone.
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ArneLovius
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I hear ya about EE gigs, but am looking for someone or a company that can cover remote operations and the occasional onsite job. Unfortunately it looks like I need to hire someone which is what I do not want to do.
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if you can;t hire, then partner