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Windows 7 Update Process Not Working

Posted on 2016-09-06
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Last Modified: 2016-11-22
I formatted a customers Dell laptop and reloaded Windows 7 - 64 bit; loaded the network drivers and other hardware drivers from Dell and everything works except the Windows Update - it just says Checking for Updates but never does anything.  I have looked at other answers on Google and have tried most of them - removed files in the SoftwareDistribution folder; did a sfc /scannow; ran a virus scan; did a msconfig - hid all the Microsoft services and then disabled the rest - everything has not worked - any thoughts on what I should do next?
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Question by:Daren Anderson, MSIS
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by:Dave Baldwin
Dave Baldwin earned 166 total points (awarded by participants)
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The first thing is to make sure you have Service Pack 1 installed.  You won't get any updates without that.  After that, it can take 4 to 24 hours for the update process to work.  There are some other updates that can shorten the process some.  I don't have the links but some others will probably post them for you.
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by:John Hurst
John Hurst earned 167 total points (awarded by participants)
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Once SP1 is installed, go the following two Microsoft links and installed the two updates.

https://support.microsoft.com/en-us/kb/949104
and
https://support.microsoft.com/en-us/kb/3102810

KB3102810 may have been installed July or August Patch Tuesday, but DO install KB949104

Run Windows Updates and restart at the end.
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rindi earned 167 total points (awarded by participants)
ID: 41787398
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