Solved

Windows 7 Update Process Not Working

Posted on 2016-09-06
4
36 Views
Last Modified: 2016-11-22
I formatted a customers Dell laptop and reloaded Windows 7 - 64 bit; loaded the network drivers and other hardware drivers from Dell and everything works except the Windows Update - it just says Checking for Updates but never does anything.  I have looked at other answers on Google and have tried most of them - removed files in the SoftwareDistribution folder; did a sfc /scannow; ran a virus scan; did a msconfig - hid all the Microsoft services and then disabled the rest - everything has not worked - any thoughts on what I should do next?
0
Comment
Question by:Daren Anderson, MSIS
4 Comments
 
LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 166 total points (awarded by participants)
ID: 41787004
The first thing is to make sure you have Service Pack 1 installed.  You won't get any updates without that.  After that, it can take 4 to 24 hours for the update process to work.  There are some other updates that can shorten the process some.  I don't have the links but some others will probably post them for you.
0
 
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 167 total points (awarded by participants)
ID: 41787054
Once SP1 is installed, go the following two Microsoft links and installed the two updates.

https://support.microsoft.com/en-us/kb/949104
and
https://support.microsoft.com/en-us/kb/3102810

KB3102810 may have been installed July or August Patch Tuesday, but DO install KB949104

Run Windows Updates and restart at the end.
0
 
LVL 88

Accepted Solution

by:
rindi earned 167 total points (awarded by participants)
ID: 41787398
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
OfficeMate Freezes on login or does not load after login credentials are input.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question