Solved

Windows 7 Update Process Not Working

Posted on 2016-09-06
4
34 Views
Last Modified: 2016-11-22
I formatted a customers Dell laptop and reloaded Windows 7 - 64 bit; loaded the network drivers and other hardware drivers from Dell and everything works except the Windows Update - it just says Checking for Updates but never does anything.  I have looked at other answers on Google and have tried most of them - removed files in the SoftwareDistribution folder; did a sfc /scannow; ran a virus scan; did a msconfig - hid all the Microsoft services and then disabled the rest - everything has not worked - any thoughts on what I should do next?
0
Comment
Question by:Daren Anderson, MSIS
4 Comments
 
LVL 82

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 166 total points (awarded by participants)
Comment Utility
The first thing is to make sure you have Service Pack 1 installed.  You won't get any updates without that.  After that, it can take 4 to 24 hours for the update process to work.  There are some other updates that can shorten the process some.  I don't have the links but some others will probably post them for you.
0
 
LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 167 total points (awarded by participants)
Comment Utility
Once SP1 is installed, go the following two Microsoft links and installed the two updates.

https://support.microsoft.com/en-us/kb/949104
and
https://support.microsoft.com/en-us/kb/3102810

KB3102810 may have been installed July or August Patch Tuesday, but DO install KB949104

Run Windows Updates and restart at the end.
0
 
LVL 87

Accepted Solution

by:
rindi earned 167 total points (awarded by participants)
Comment Utility
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

After playing around with my ASUS 1215n (http://www.asus.de/product.aspx?P_ID=HrglRhH8D60Rmlv3) Netbook, I finally managed to get smooth HD 1080p (http://en.wikipedia.org/wiki/1080p) playback of videos on it. Second Generation Intel Atom (http://en.…
So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now