Cannot access certain web sites
Windows 10 pro machine
I cannot get to globalrelay.com. Using, Internet Explorer, Chrome, edge or outlook. Message is this page cannot be displayed
I've flushed the DNS, reset the settings in the browsers to the original settings,
ran Malwarebytes - no problems found
Turned off the Windows firewall - nothing, , turned it back on
Turned off the Router Firewall - nothing, turned it back on
Changed the machines ip address, no reason just because
change the DNS to google, no luck
Restored the machine back to the last check point
I'm out of ideas
I cannot get to globalrelay.com. Using, Internet Explorer, Chrome, edge or outlook. Message is this page cannot be displayed
I've flushed the DNS, reset the settings in the browsers to the original settings,
ran Malwarebytes - no problems found
Turned off the Windows firewall - nothing, , turned it back on
Turned off the Router Firewall - nothing, turned it back on
Changed the machines ip address, no reason just because
change the DNS to google, no luck
Restored the machine back to the last check point
I'm out of ideas
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ASKER CERTIFIED SOLUTION
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ASKER
Yes, I inow. If go somewhere else I have no problem either
Ping / traceroute times out from here too although I can still access the site. It gets an 'A' rating https://www.ssllabs.com/ssltest/analyze.html?d=globalrelay.com .
ASKER
The latest is that when I perform a tracert to globalrelay.com it makes it to Global Relay and disappears into the black hole. They are working on it and I will fill in their findings when I have them.
To me it seems as though the IP address has been banned although they claim that they don't do that
To me it seems as though the IP address has been banned although they claim that they don't do that
ASKER
Our ISP is Comcast and the email provider is Global Relay, neither is accepting responsibility for the problem. Currently we are accessing the email by accessing another machine in a remote office to get our email.
Friday night the DHCP IP address lease expires, we are going to have the Gateway turned off at that time and when the Gateway is plugged back in hopefully it will get a new IP address, I'm hoping the IP address has been blacklisted somewhere and that by getting a different IP address the problem will be resolved.
Comcast claims they cannot force a new IP address to the Gateway any other way.
More to follow
Friday night the DHCP IP address lease expires, we are going to have the Gateway turned off at that time and when the Gateway is plugged back in hopefully it will get a new IP address, I'm hoping the IP address has been blacklisted somewhere and that by getting a different IP address the problem will be resolved.
Comcast claims they cannot force a new IP address to the Gateway any other way.
More to follow
EE system emailed and requested a closure of this stale question
ASKER
Didn't use tor, new development - all devices behind the router has the same problem. iphones, ipads, laptops, desktops, etc..