Solved

How to check for a virus on a remote machine?

Posted on 2016-09-07
11
83 Views
Last Modified: 2016-09-12
Using a Win7Pro machine remotely, today a popup said "Unable to launch application" and the popup window did not look like anything from Microsoft or anything real. It looked hoakey and virus-like, so I launched Task Manager and used the "End Task" button to stop it.

Is there a good app I can download remotely to check for viruses, or, what is good way to figure out what that was?
0
Comment
Question by:wfcrr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
  • +1
11 Comments
 
LVL 16

Accepted Solution

by:
FOX earned 250 total points
ID: 41787855
Go to www.malwarebytes.org download install and run
Also download jrt removal tool (junk removal tool) and run (bleepingcomputer.com)
download and run Adwcleaner as well (bleepingcomputer.com)
0
 
LVL 36

Expert Comment

by:Kimputer
ID: 41787881
Most nasty virusses are active when Windows starts. Those can only be removed when booting from a special CD (available for almost ALL virus vendors). Using only remote control is usually a sure way to keep the virus happy.
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 250 total points
ID: 41787903
Just run the AV tool that you already have on that PC. Make sure it's definitions are up-to-date. If that comes out clean, run malwarebytes as has already been mentioned. Malwarebytes is most efficient when run in normal mode, as the malware needs to be active for it to find it, so it is not recommended to boot into safe mode.
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 

Author Comment

by:wfcrr
ID: 41787973
Cool. I ran Malwarebytes and it found an Adware thing it called a Malware and 8 other suspicious things, removed them and I rebooted.  What should I do now?
0
 
LVL 16

Expert Comment

by:FOX
ID: 41787988
Run Adwcleaner as well.  It may find rogue programs in task scheduler.
0
 
LVL 88

Expert Comment

by:rindi
ID: 41787999
Run malwarebytes again just to be sure.
0
 

Author Comment

by:wfcrr
ID: 41788064
Two questions: I ran malwarebytes and it found nothing, but, I wonder if I need to uninstall and reinstall? I have heard viruses can sometimes alter the database a scanner uses and thereby fool it.?  

Second question, which Adware should I download and run?
0
 
LVL 16

Expert Comment

by:FOX
ID: 41788074
download Adwcleaner and JRT from bleepingcomputer and run those
You are good with the malwarebytes no need to uninstall and reinstall that again.  Remove anything it has in its quarantine and you can uninstall malwarebytes.
0
 

Author Comment

by:wfcrr
ID: 41788117
Ok, running Adwcleaner now...and will run JRT after that.

Regarding Malwarebytes, how do I "remove anything in it's quarantine"?
0
 
LVL 16

Expert Comment

by:FOX
ID: 41788119
There is a tab that I believe says quarantine.  Highlight the tab, give it a few seconds to populate anything that may have been quarantined then there is a button to delete all
0
 

Author Comment

by:wfcrr
ID: 41788357
I deleted all quarantined stuff in Malwarebytes
I ran Adwclean and it found stuff and I had it remove the stuff...then rebooted.
I ran JRT and it found nothing.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question