Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Exchange 2003 Internal Mail bounce

Posted on 2016-09-07
9
Medium Priority
?
68 Views
Last Modified: 2016-09-19
Our domain (eg: xyz.com) has got POP3 and exchange account users. The exchange server is exchange 2003. Recently one of the users exchange account was shifted back to POP3 account and I have removed that user from AD users and computers. I was able to configure his POP3 email account, but when our exchange internal users send emails to him, it bounce back with the below

  IMCEAex-_O=ENHANCEUAE_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=
i then deleted the mailbox also but when i checked in Exchange Systems Manager and mailboxes I can see his mailbox there. How to solve this issue?
0
Comment
Question by:kurajesh
  • 5
  • 4
9 Comments
 
LVL 45

Expert Comment

by:Amit
ID: 41787971
Add custom X500 address in this user properties with old legacy exchange dn value. For more details check this:
https://www.simple-talk.com/sysadmin/exchange/exchange-e-mail-addresses-and-the-outlook-address-cache/
http://msexchangeguru.com/2012/03/15/x500/
0
 
LVL 1

Author Comment

by:kurajesh
ID: 41788234
Hi thanks,

Mine is exchange 2003 server and how do we change this then in this case
0
 
LVL 45

Expert Comment

by:Amit
ID: 41788263
For 2003 you need to use dsa.msc snap-in. Search for the user, goto properties, under email address tab, you need to add X500 custom address.
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
LVL 1

Author Comment

by:kurajesh
ID: 41788535
in the user there is already a x400 address is there, so do we need to create another x500 also
0
 
LVL 45

Accepted Solution

by:
Amit earned 2000 total points
ID: 41788618
yes you need to create X500 also.
0
 
LVL 1

Author Comment

by:kurajesh
ID: 41788970
just wanted to inform you that I had deleted that users mailbox and now there is no email address in properties

my question is

1) do we need to create a mailbox in "exchange tasks"
2) if so how do we get the details of legacy exchange dn value?
0
 
LVL 45

Expert Comment

by:Amit
ID: 41789639
Yes, you need to recreate the mailbox again. Legacy dn value you can get from bounce back message.
0
 
LVL 1

Author Comment

by:kurajesh
ID: 41791664
i did check the bounce back message and i noted the below

IMCEAex-_O=domainname_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=email id

so what will be the exact value to be added in x500, please let me know
0
 
LVL 1

Author Comment

by:kurajesh
ID: 41792272
hi amit,

i have added the legacydn value and i found the value by the following command(hope it is correct).
csvde -f c:\users.csv -r (sAMAccountName=AnujP) -l "name,givenName,sn,displayName,sAMAccountName

then added the value in emaild id and type as x500.
now NDR is not receiving.

but mails not coming to his inobx also.

i can see mails in exchange owa but since his accout is now a pop3 account only external mails only comes.
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question