troubleshooting Question

Strange Characters in Emails

Avatar of itgolfer
itgolfer asked on
ExchangeOutlook
2 Comments1 Solution189 ViewsLast Modified:
I've been questioned multiple times recently from users that some of the emails they receive have some strange characters in them instead of a certain punctuation mark or symbol. This is only on emails coming from outside the organization and I did recently add a rule to include a banner message on every incoming external email so I'm not sure if that's what is causing it or if it's something on the senders end. Below is an example of what I'm talking about. The top one is what it looks like in the email and the bottom is what it looks like if I click on a link in the email for a mobile friendly format. It changes the registered trademark symbol and doesn't include the dot, like on the second line. I wasn't sure if this is anything we can control or not. Thanks.

FIPCO� Compliance & Software Forum: Loan + Mortgage
October 12-13 � Stevens Point
 
FIPCO® Compliance & Software Forum: Loan + Mortgage
October 12-13 · Stevens Point
ASKER CERTIFIED SOLUTION
Adam Brown
Cloud Security Consultant

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Top Expert 2010

The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros