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vmware view, windows 2012

HI experts,

i have some urgent issue, users getting local time, when they're sending mail out it show their time not "US pacific time"
because the  business pci compliance required "us pacific time" and they are 8 hour different from US.
vdi box showing their time and will not passes PCI compliance
their connection through vpn -> rdp-to vdi box -> Outlook 0365
we changed to US time but it kept reverse back to their time
many thanks in advance
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VN-PC view
Asked:
VN-PC view
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1 Solution
 
Michael OrtegaSales & Systems EngineerCommented:
Are the users in question using Outlook or OWA to access their mailboxes and send email?

MO
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gheistCommented:
Could you point me to PCI DSS requirement that dictates using single one timezone for e.g. AmEx that operates round the world and clocks?
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VN-PC viewAuthor Commented:
Michael Ortega (Internetwerx, Inc.)

hi , we told them use owa 0365, they refused to use owa,

thank you
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VN-PC viewAuthor Commented:
gheist,

their business debt collector,
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Michael OrtegaSales & Systems EngineerCommented:
Ok, so they are using Outlook (client) and the VDI desktops they are connecting to are set to PST? You're sure they aren't changing that manually to reflect their local time? I could see a user changing that time to reflect local time and not realizing that it also changes the timestamp on email sent from the local Outlook client.

MO
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VN-PC viewAuthor Commented:
Hi, Michael Ortega

i'm certainly they're not, because they all complaining, BTW we found this on AD was on.
  https://pubs.vmware.com/horizon-view-60/index.jsp#com.vmware.horizon-view.desktops.doc/GUID-443F9F6D-C9CB-4CD9-A783-7CC5243FBD51.html
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VN-PC viewAuthor Commented:
thanks for all your time and pointed me to right path
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Michael OrtegaSales & Systems EngineerCommented:
Ha! Good catch.

MO
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