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IBM Lotus Notes Rules not working

Posted on 2016-09-08
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Last Modified: 2016-09-15
For some reason my Lotus notes rules are not working with internal emails. I am new to Lotus notes and therefore set it out how I assumed it to work.

Rule: move specific sender to specific folder.

please see screen shot.

EE.PNG
Thanks in advance,

Peggiegreg
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Question by:peggiegreg
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Sjef Bosman earned 2000 total points
ID: 41789598
Internal mails usually do not have full internet addresses in them. You have to use the internal name format, in the same format as your own internal name. So, instead of wiley.coyote@acme.com, try
     Wiley Coyote/ACME
or just plain
     Wiley Coyote
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by:peggiegreg
ID: 41795910
@Sjef Bosman

Thank you, that was exactly my issue. found the internal name and that worked, the rule however didn't work as just Wiley Coyote it did indeed need the /ACME on the end.

thanks for the help!
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Expert Comment

by:Sjef Bosman
ID: 41795929
You're more than welcome!

PS Did you use the test "is" or "contains"? ;-)
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Author Comment

by:peggiegreg
ID: 41799543
I used the 'Contains' option but I should imagine it would work with is also :)
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 41799597
H'm, I'd have thought that the "contains" would have worked. Oh, bummer, when the full internal name works, who cares...

PS, in this case that's short for Problem Solved :)
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