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Shared folder access timeout in Remote Web Access

Over the last few weeks, intermittently, I have had to use the IISRESET /stop /start commands to allow access to shared folders via RWA.

The symptom, which is always resolved by the restart, is as below:

"An unexpected error occurred. Please try again. If the problem continues, contact the person who manages your server."

I would like to know if there is anything in particular to check to see why this has started happening?

Thanks,

Dan McFadden

Can you look thru the Application Event Logs to see if there are any correlating errors that can shed more light on what may be happening?

Dan

David_J_G

ASKER

OK, this is clearly a memory issue but I don't understand why it has only recently started happening and an IISRESET temporarily clears it:

WebHost failed to process a request.
Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/6044116
Exception: System.ServiceModel.ServiceActivationException: The service '/Remote/BuiltIns/FS/CopyEngine/ClipboardService.svc' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (711475200 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryException: Memory gates checking failed because the free memory (711475200 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.
at System.ServiceModel.Activation.ServiceMemoryGates.Check(Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CheckMemoryCloseIdleServices(EventTraceActivity eventTraceActivity)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
--- End of inner exception stack trace ---
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)
Process Name: w3wp
Process ID: 52612

Any suggestions for me please?

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Dan McFadden

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SOLUTION

David_J_G

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