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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 417
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Calendar invites getting accidently routed to Shared mailbox in Outlook Office 365

Hi ,

I have a client running Outlook 2016 on Office 365 - He has multiple shared mailboxes setup. He is getting an odd phenonmena where calendar invites, outside or inside his organisation are going to his shared mailbox (called help@...) as opposed to his personal one (simon@) which people are emailing to- Any subsequent replies to that invite continue going into the help box as well.
There are no rules running on the client end. What could be causing this?

Thanks
D
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Dominic
Asked:
Dominic
1 Solution
 
Vasil Michev (MVP)Commented:
Apart from client-side rules, check for server side via Get-InboxRule and Get-TransportRule. Also check for forwarding, and for Delegate settings.
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DominicIT ConsultantAuthor Commented:
Hi Vasil - Turned out to be a delegate setting - many thanks for pointing me in the right direction!
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