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Calendar invites getting accidently routed to Shared mailbox in Outlook Office 365

Posted on 2016-09-08
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Last Modified: 2016-09-08
Hi ,

I have a client running Outlook 2016 on Office 365 - He has multiple shared mailboxes setup. He is getting an odd phenonmena where calendar invites, outside or inside his organisation are going to his shared mailbox (called help@...) as opposed to his personal one (simon@) which people are emailing to- Any subsequent replies to that invite continue going into the help box as well.
There are no rules running on the client end. What could be causing this?

Thanks
D
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Question by:Dominic
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2 Comments
 
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Accepted Solution

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Vasil Michev (MVP) earned 2000 total points
ID: 41789728
Apart from client-side rules, check for server side via Get-InboxRule and Get-TransportRule. Also check for forwarding, and for Delegate settings.
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Author Closing Comment

by:Dominic
ID: 41790797
Hi Vasil - Turned out to be a delegate setting - many thanks for pointing me in the right direction!
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