Solved

User Can Access Xenapp 4.5 but not 7.6

Posted on 2016-09-08
4
19 Views
Last Modified: 2016-09-18
My employer has a Citrix environment with two separate farms but are essentially the same farm just one environment is newer than the other. The first farm is an older 4.5 farm and the other is a newer XenApp 7.6 farm. I have a user who can login to the 4.5 farm but cannot login to the 7.6 farm. Other than AD permissions, are there any other conditions that must be met in Citrix in order for a user to be able to access a Citrix farm? Sorry in advance, I'm not a Citrix expert.
0
Comment
Question by:Jonathan DiVincenzo
  • 2
4 Comments
 
LVL 8

Expert Comment

by:James Rankin
ID: 41790160
They need to be granted access to the Delivery Groups and the applications within them in the 7.x farm.
0
 
LVL 24

Expert Comment

by:Sekar Chinnakannu
ID: 41790735
Make sure you have published app to user group??
0
 

Accepted Solution

by:
Jonathan DiVincenzo earned 0 total points
ID: 41796711
I figured out the solution!

Very strange bug here. If you have any insight or input on this please share because I'd be very interested to hear what you have to say.

So it turns out, for whatever reason, having the user's AD account set to "Change password on next login" was preventing the user from being able to access the Xenapp 7.6 but not the 4.5 farm. I don't get it but it did the trick.
0
 

Author Closing Comment

by:Jonathan DiVincenzo
ID: 41803594
After unchecking the "Change password upon next login", the user was able to login to the XenApp 7.6 farm
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop, Citrix Studio, Citrix Policies, Citrix XenApp
Citrix XenDesktop 7.6 Citrix Policies Graphics
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now