sglee
asked on
Windows is not Genuine Message
Hi,I have a Windows 7 Ultimate PC that says I need to activate Windows OS again. Originally this computer came with Windows 7 Professional years ago. Two years ago, I upgraded it to Windows 7 Ultimate and since them it has been fine.
This week, all of a sudden, this computer is complaining about "OS being Couterfeited version".
What caused this and how can I take care of the problem?
I tried to enter Windows 7 Ultimate Upgrade Product Key as well as Windows 7 Pro product key (on COA) already and it did not work.
Can you help?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I called (888) 571-2048 windows product activation number and read installation ID to the phone, but it said that it was not a valid something and therefore they could not activate it.
ASKER
Tried slmgr -rearm and rebooted, but the same result.
ASKER
It changed to 3 days instead of today.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Sorry meant to say you
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
@n2fc
A friend of mine told me about Windows 10 free upgrade still available if you use assistive technologies.
With that I have two questions.
(1) What do I need to do on Windows 7 PC to show that it is using assistive technologies in order to receive free upgrade?
(2) For the sake of argument, I somehow make this Windows 7 Ultimate PC eligible for free W10 upgrade. If I try to upgrade it to Windows 10, wouldn't I have hard time activating Windows 10 since Windows 7 is not valid or not activated at this point?
A friend of mine told me about Windows 10 free upgrade still available if you use assistive technologies.
With that I have two questions.
(1) What do I need to do on Windows 7 PC to show that it is using assistive technologies in order to receive free upgrade?
(2) For the sake of argument, I somehow make this Windows 7 Ultimate PC eligible for free W10 upgrade. If I try to upgrade it to Windows 10, wouldn't I have hard time activating Windows 10 since Windows 7 is not valid or not activated at this point?
ASKER
I upgraded one test Win7 workstation to Win10 using that Microsoft link (assist technology).
Having done that, how does that help me in this situation?
Having done that, how does that help me in this situation?
FYI - the official info is here.
Windows 10 free upgrade for customers who use assistive technologies
https://www.microsoft.com/en-us/accessibility/windows10upgrade
Windows 10 free upgrade for customers who use assistive technologies
https://www.microsoft.com/en-us/accessibility/windows10upgrade
ASKER
I purchased another license of Windows 7 Ultimate, entered the activation key into Activation screen and successfully re-activated the license.
https://support.microsoft.com/en-us/kb/950929