Solved

windows update error 8024002e

Posted on 2016-09-08
6
64 Views
Last Modified: 2016-10-01
Windows 10 ver. 1607 on a 5 year old e-machine will not update.

This system had the same error under Win 7 and Win 10 upgrade and now version 1607.

The PC seems to run well and is clear of malware, plays video.  Have researched several different fixes including  Shut down the 3 services and restarted.  clearing the download folder in Software Distribution,    Ran several Microsoft FixIt's.  And tried the upgrade to 1607 and none of those have made a difference.

When I run "check for updates" it responds with the error message " there has been a problem with installing updates, we'll try again later. error 0x8024002e"
0
Comment
Question by:DwEckert
6 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 250 total points (awarded by participants)
ID: 41790509
It is possible the machine is past being able to update.  Try the Media Creation Link to reinstall Windows 10 Keeping Everything

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
0
 
LVL 19

Assisted Solution

by:n2fc
n2fc earned 250 total points (awarded by participants)
ID: 41790518
Perhaps you have an overly aggressive AntiVirus program?  Especially if this was occurring pre-update on WIN7 as well!

You might try removing the one you have and using the built-in "Windows Defender" instead...

Try the recommendations at this article to correct:
https://www.xtremerain.com/fix-windows-10-update-error-0x8024002e/
0
 

Expert Comment

by:hatemsobieh
ID: 41790616
can you check if your antivirus /internet security software is blocking the update service or not ?
0
 
LVL 2

Expert Comment

by:Martine Andrue
ID: 41791066
The error code 0x8024002e comes when window block windows update. You can fix this error by enabling automatic update install windows update. Which you will find in advance setting of control panel.
There might be windows firewall resisting or any third part virus causing this error.
0
 
LVL 1

Expert Comment

by:Deepak Prajapati
ID: 41793792
Hi DwEckert i would suggest you before updating any  updates from Microsoft  plz... disable your Antivirus.
0

Featured Post

Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

Join & Write a Comment

If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now