500 Internal Server Error

Hi

When users at this client's site close Internet Explorer (9) they receive an error
and then a page opens up with the following heading "500 Internal Server Error" followed by lines of text
The users mostly access a website that uses Java

Is there a way to avoid/disable this error display ?
Yann ShukorOwnerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gurpsbassiCommented:
what is the site they are accessing? is it public?

can you reproduce in other browsers?
0
Yann ShukorOwnerAuthor Commented:
OPERA PMS
They can't use other browsers
0
gurpsbassiCommented:
never heard of opera pms.
please supply a public link to it
0
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

Yann ShukorOwnerAuthor Commented:
That won't be possible, sorry
0
gurpsbassiCommented:
You need to check the log files of this PMS system you speak of.
0
gurpsbassiCommented:
you have not given the experts a chance to diagnose the problem and yet you have marked it as unsolvable.

Where you looking for a quick answer to such a vague problem description?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
gurpsbassiCommented:
please don't award me the points just to close the question. I would like to help you resolve it if I can or get the help of other experts.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Java

From novice to tech pro — start learning today.