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500 Internal Server Error

Posted on 2016-09-08
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Last Modified: 2016-09-09
Hi

When users at this client's site close Internet Explorer (9) they receive an error
and then a page opens up with the following heading "500 Internal Server Error" followed by lines of text
The users mostly access a website that uses Java

Is there a way to avoid/disable this error display ?
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Question by:Yann Shukor
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Expert Comment

by:gurpsbassi
ID: 41790812
what is the site they are accessing? is it public?

can you reproduce in other browsers?
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Author Comment

by:Yann Shukor
ID: 41790835
OPERA PMS
They can't use other browsers
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Expert Comment

by:gurpsbassi
ID: 41791027
never heard of opera pms.
please supply a public link to it
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Author Comment

by:Yann Shukor
ID: 41791032
That won't be possible, sorry
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Expert Comment

by:gurpsbassi
ID: 41791197
You need to check the log files of this PMS system you speak of.
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Accepted Solution

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gurpsbassi earned 500 total points
ID: 41791923
you have not given the experts a chance to diagnose the problem and yet you have marked it as unsolvable.

Where you looking for a quick answer to such a vague problem description?
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LVL 16

Expert Comment

by:gurpsbassi
ID: 41791958
please don't award me the points just to close the question. I would like to help you resolve it if I can or get the help of other experts.
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