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Net Use on Win10 doesn't work

Posted on 2016-09-09
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Last Modified: 2016-10-22
Hello,

The " net use " with Win 10 is not working and I spent a lot of time on the internet and found no answer.

Here is the context :
I shared directories on both servers. Server A is on our local network 192.168.x.x and server B is located in one of our providers 149.202.x.x.

With Win 7 which is on our local network , the command "net use" works with the server A & B
With Win 10 that is on our local network , the command "net use" works with Server A but does not work with server B. I get error 53 .

I disabled the firewall on Win 10 but does not change anything .

I need help or suggestions

Thanks,
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Question by:dsm dsm
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Expert Comment

by:Muhammad Mulla
ID: 41790885
Error 53 normally refers to some kind of DNS error.

Have you tried pinging server B and clearing the DNS cache on your local machine (ipconfig /flushdns from command line).
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Expert Comment

by:John Hurst
ID: 41791116
System Error 53 is generally Network Path not found and that could be DNS as suggested above.

https://support.microsoft.com/en-us/kb/137565

Try mapping the folder using IP address instead of names.

Run TCP/IP Reset, DNS Flush  (DNS Flush also suggested above)

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

Check the TCP/IP settings in the Network Card properties to ensure the settings are complete.
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Author Comment

by:dsm dsm
ID: 41791161
Hi,

Thanks you for response, unfortunatly the problem is not solved.

I tested "net use \\149.202.x.x\Data" give the same error 53.
I have the same problem with the "net view" command

When i try to use the same command with local server "net use \\192.168.x.x\Data" i have no error.

My opinion is the configuration in Win 10 is not the same as Win 7. I think there's a parameter to change in Win 10 in order to work like Win 7.

I think also the problem is not a DNS problem.
If it's a DNS problem, I should have the same problem in Win 7 and Win 10.
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LVL 91

Expert Comment

by:John Hurst
ID: 41791167
Network mapping is the same in Windows 10 as Windows 7 (and Windows 8). You may have a configuration error on your machine.

Please review my article on Folder Sharing

https://www.experts-exchange.com/articles/16639/Folder-sharing-on-modern-machines.html

and check all the Network Discovery settings discussed. You may be using a public network profile which will cause the problem above.
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Author Comment

by:dsm dsm
ID: 41791449
Thanks,

but i think the problem came from win 10 which have some restriction to use shared folder from remote server located in our provider.
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LVL 91

Expert Comment

by:John Hurst
ID: 41791452
Windows 10 uses the same sharing methods as prior operating systems so please look through my article and check all your settings.
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Accepted Solution

by:
dsm dsm earned 0 total points
ID: 41815432
Hi,

After some investigation, i found the problem came from our internet supplier which has closed 445 port.

Thanks for your comment
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