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Why would Windows 10 wipe a profile from a machine

We have a company that logs on to their server and the desktop and documents files are presented when they log on via Group Policy.

Recently we have had a few users who have logged on and been greeted with no desktop icons apart from one shortcut that is located in the public desktop folder.

The server is a Windows Small Business Server 2011 Standard

My question is why would this happen and what can we do to prevent this from happening again?
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swan_solutions
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swan_solutions
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JohnBusiness Consultant (Owner)Commented:
Does this happen to a machine that is not using the Group Policy?
Have you fully updated the Windows 10 machines? There were some updates (3 months ago) that affected group policies?
Can you delete and remake the Group Policy that maps drives?

Windows 10 Pro does not delete User Profiles, so it must be something about your specific Group Policy.
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Andy MInternal Systems ManagerCommented:
As John has noted, it's very unlikely the actual profile has being deleted (should be able to confirm by looking for the user profile fodler in C;\Users).

Sounds like the machine is logging on with a temporary profile. (Can be confirmed by looking in the C:\Users folder and seeing if there's any TEMP folders created in there, and also should be noted in the event viewer).

If it is then try the following: http://www.tenforums.com/tutorials/48012-youve-been-signed-temporary-profile-fix.html
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swan_solutionsAuthor Commented:
Thank you for the replies.

I looked at temporary profiles being created and checked registry settings for any .bak files that may have been created.

As far as I am aware, all machines are up to date as far as updates being applied but I can look in this direction
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swan_solutionsAuthor Commented:
The group policies have been recreated and so far there have been no problems.

Thank you for the input.
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JohnBusiness Consultant (Owner)Commented:
Thank you for the update and I was happy to help.
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