asked on
Windows 7 Update Does Not Work
For some reason, I cannot make Windows Update work in my Windows 7 Professional. No matter what option I choose (Install Automatically, etc.), when I try to check for updates manually, I still get the same error messages (attached). How can I resolve this?
Thanks.
Windows-Update-Error-Message-1.jpg
Windows-Update-Error-Message-2.jpg
Windows-Update-Error-Message-3.jpg
Thanks.
Windows-Update-Error-Message-1.jpg
Windows-Update-Error-Message-2.jpg
Windows-Update-Error-Message-3.jpg
Windows 7
Last Comment
John
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
I have installed both the updates, but it has changed nothing.
ASKER
In fact, the version of the updater on my computer is higher than the indicated as highest in KB 949104.
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
try running sfc, or a repair install :
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html SFC
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html SFC
Did you try this Microsoft KB? You can try all methods and skip method 2.
https://support.microsoft.com/en-us/kb/2509997
https://support.microsoft.com/en-us/kb/2509997
also - is this a fresh install.?
then you need first SP1 + IE11
then you need first SP1 + IE11
VitalyNagy--
Did you check in Services that Windows Update service and Remote Procedure Call service are on?
Run scans with antivirus and antimalware.
Did you check in Services that Windows Update service and Remote Procedure Call service are on?
Run scans with antivirus and antimalware.
ASKER
The second recommendation by John Hurst following the first one actually worked out, surprisingly :). Thank you very much.
Thank you for the update and I was happy to help you solve the update issue.
@VitalyNagy - You probably should close this question now. If you have problems, please let us know.
ASKER
How can a question be closed? I think, the interface was different when I used it last time.
Look on this page lower left for the black Close Question button and use that. If you have a problem, let us know and I will close it.
Thank you very much for following up.