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Windows Server 2012 R2 install not recognizing any drives

Posted on 2016-09-11
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Last Modified: 2016-09-13
I purchased an HP ML110 Gen9 server and it came with a 1TB SATA drive installed.

Loaded an ISO of WS 2012 onto a USB and booted it up.  During the install, it asks for a drive but doesn't find any.  I shut it down, and added two more 1TB drives (blank and formatted) and it still didn't recognize any.

What am I doing wrong?
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Question by:Michael
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by:K_Wilke
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Are the drives recognized in the BIOS?
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by:Michael
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How do I tell, where do I go?

I'm familiar with BIOS but this is UEFI and it looks a little different.  I've gone through each menu and none look like they list any drives. "Storage Management" just has a couple options about Dynamic Drive RAID Management or something like that.  

There is an option to switch to "Legacy BIOS" but I don't think I should have to do that?
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by:David Johnson, CD, MVP
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You need to get the F6 drivers https://h20564.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=7796456&swLangOid=8&swEnvOid=4138. Extract these drivers to the usb stick and in the drive selection hit f6 and install the drivers and then refresh.
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by:Michael
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David, when i click the link it lists all of the driver groups for ML110 but  I don't see anything relating to "F6"?
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by:K_Wilke
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I would go with what David suggested if it cannot be readily found in the BIOS
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by:Michael
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So it looks like you meant download the drivers in your link and then press F6 to load them.

But, the link takes me to the main page of drivers for the ML110 (not a specific driver).
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by:K_Wilke
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Okay this link is for the ProLiant Gen8 series of servers but it looks like you have to press F10 during bootup to get to a flash chip that will allow you to install the server OS:

http://www.techrepublic.com/blog/data-center/how-to-install-windows-server-2012-on-hp-proliant-servers/
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Lee W, MVP earned 250 total points
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With Gen7 and earlier HP servers, you should have been using the SmartStart CD to setup the Os.  In Gen8 and 9 servers, you use intelligent provisioning - http://www8.hp.com/us/en/products/server-software/product-detail.html?oid=5219984 - basically you boot to a "BIOS LIKE" pre-install boot environment that provides with the appropriate options to preconfigure the server and the OS for installation and then installs it for you.
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by:PowerEdgeTech
PowerEdgeTech earned 250 total points
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"F6" is just a retro term for the process. You would need RAID/storage drivers to load with the Load Drivers link - F6 doesn't exist in modern OS's.

Also, some controllers do not support non-RAID, so you would have to configure RAID before any "drives" can be seen by the OS, even with the right drivers. These guys would know better whether your specific controller does or doesn't support non-RAID.
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Author Closing Comment

by:Michael
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Many thanks.  I was able to get into Intelligent Provisioning and then Smart Storage to create the RAID array.  Then was able to install the OS using Intelligent Provisioning OS Install.   Thank you!!
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