Solved

Issue with Win 10 and adding static IP

Posted on 2016-09-12
12
39 Views
Last Modified: 2016-09-12
We have win 10 machines and each time we add a static IP to them, the lose connectivity to the internet..
Has anyone ever seen this issue and what I can do to get this resolved?
0
Comment
Question by:vmich
  • 4
  • 2
  • 2
  • +3
12 Comments
 
LVL 1

Expert Comment

by:wint100
ID: 41794070
Hi,

Have you added correct Default gateway and DNS server addresses?
0
 
LVL 1

Author Comment

by:vmich
ID: 41794072
Yes we have..
0
 
LVL 54

Expert Comment

by:McKnife
ID: 41794074
Please verify the output of ipconfig /all
You should do that, because the GUI sometimes lies about the configuration.
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 
LVL 37

Expert Comment

by:bbao
ID: 41794077
add? do you mean multi-home static IPs?
0
 
LVL 1

Author Comment

by:vmich
ID: 41794079
I mean not allow dhcp to assign but to physically add one to win10
0
 
LVL 19

Expert Comment

by:helpfinder
ID: 41794090
but you have to insert valid IP config values.
It means unique IP, valid Mask, valid Gateway and finally not to forget define at least one DNS server which is also important because it translates hostnames to IP (www.google.com into its public IP)
0
 
LVL 1

Author Comment

by:vmich
ID: 41794091
We do have all of those settings correct... Just verified them.
0
 
LVL 3

Expert Comment

by:James Edwards
ID: 41794092
At Command prompt, run:
tracert 8.8.8.8

Does it complete?
Is your gateway in the hop list?

If no, where does it stop?  If yes, then it's probably a DNS issue.  In which case, subsequently run nslookup at command prompt.  Make note of the NS server returned (and post here) and the results of the lookup for google.com.
0
 
LVL 19

Accepted Solution

by:
helpfinder earned 500 total points
ID: 41794096
so if you set manual IP you lost connectivity, right?
you are not able to ping www.google.com or ping 8.8.8.8
if you try command tracert www.google.com or tracert 8.8.8.8?
you are sure you do not have IP  conflict with another PC in your network which has the same IP assigned by DHCP?
0
 
LVL 37

Expert Comment

by:bbao
ID: 41794106
ever tried NETSH to manually assign a static IP?
0
 
LVL 3

Expert Comment

by:James Edwards
ID: 41794117
Further to helpfinders post and DHCP assignment conflicts....

Re-enable DHCP on the PC.  Run ipconfig /all.
Make note of what is assigned:  IP, subnet, gateway and DNS.
The use those exact same values (not a variation) as the static values.

Does that work?
0
 
LVL 1

Author Closing Comment

by:vmich
ID: 41794232
IP conflict on network
1

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
OfficeMate Freezes on login or does not load after login credentials are input.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question