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Update Error 80244019

Win7Pro machine won't check for updates. Giving Error code 80244019. I am clicking the "check for updates managed by your system administrator" link, because that is how I have to get all our computers to manually check for updates. Automatic updates does not work on any of our machines, I always have to use the link at the bottom of the updates window. It works for every computer, but this particular machine has not been updated since 12/20/15. What should I do?

Sekar Chinnakannu

Try to delete the DNS entries in network adapter under Advanced TCP/IP settings -> DNS and check.

ASKER CERTIFIED SOLUTION

Davis McCarn

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wfcrr

ASKER

@Davis,

On the computer that works, finding these to be different.....what should I do?

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoWindowsUpdate
.....there is no "NoWindowsUpdate" when I check this on the working computer

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoWindowsUpdate
.....there is no "NoWindowsUpdate" when I check this on the working computer
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess
.......there is no "WindowsUpdate\DisableWindowsUpdateAccess" when I check this on the working computer

HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
......there is no "WindowsUpdate" when I check this on the working computer

wfcrr

ASKER

@Sekar, where do I find that? On the Windows 7 Pro OS machine, I went to Control Panel>Network and Sharing Center>Change Adapter Settings>right clicked on Local Area Connection>Properties>chose TCP/IPv4 and hit Properties button and the settings are "Obtain an IP and DNS server...automatically".

Davis McCarn

Make them match! If they don't exist on the working computer, delete them on the one that doesn't so they match each other.

wfcrr

ASKER

I made it look like your shared info and it now seems to be downloading the updates.

wfcrr

ASKER

I guess I closed this too soon. The updates window has been "downloading" for almost 24 hours now, but is not getting to the point where it has downloaded the updates. What should I look at?

Davis McCarn

There is a new version of the Windows Update client as of March 2016. Download, restart, and then install it:
https://support.microsoft.com/en-us/kb/3138612

wfcrr

ASKER

Thanks for that! I have question, it says something about installing Language packs before installing this upgraded Windows Update updater?

Davis McCarn

Do you need more language packs? If you do, then I'd do what they say.

wfcrr

ASKER

I have no idea...I decided to download that Update and install it. I have now restarted and have it downloading (hopefully) the updates for the machine.

Davis McCarn

These days, if it is a virgin installation of Windows 7 with SP1, the best course I have found is to install that update and IE11; but, it can still take hours and hours for Window Update to pop with needing 200+ updates.

wfcrr

ASKER

I wonder if I should start a new question on this, or just keep going in this one? It is still doing what it had been doing. I used the "check for updates managed by your system administrator" link and let it run all night. When I came in this morning, it was still just in the mode of search for updates, but had not reached the point of downloading any updates. What should I try now?

Davis McCarn

In Windows Update, if you click on view installed updates, how many (about) does it list and what is the last date they were installed?

wfcrr

ASKER

It lists a lot. The last date is 12/20/15.

Davis McCarn

Are you using a WSUS server in house or just getting the updates from Microsoft?
If those registry entries didn't exist on the working PC, it is probably contacting Microsoft's servers for updates.
And, is IE11 installed?

wfcrr

ASKER

IE 11 is installed.

Our server has something broken regarding updates so I have been manually running updates. Problem is I forget on some machines. I would have the server fixed, but seems like a gigantic fiasco to do so. Spent a few hours with a paid IT guy and just eventually said never mind trying to fix that issue on the server.