Outlook Anywhere & Active Sync Password Changes

Posted on 2016-09-13
Medium Priority
Last Modified: 2016-09-13
Hey Experts, I have a group of users that are facing issues with their passwords expiring usually when they are out of the office. This means they have to call me to reset their passwords whilst they are out of the office. Their Outlook Anywhere, Outlook Web Access and Active Sync stops working when the password expires.

Does anyone else have this issue and what are current methods you are using to resolve
Question by:takwirirar
  • 2

Expert Comment

ID: 41795572
well some more technical info would be helpful in order to help like short specs which infrasturcture you are using (Exchange Version, AD etc.)
What exactly do you mean with stop working ?


Author Comment

ID: 41795580
I am using Server 2008 R2 with Exchange 2010 SP2. By "stop working" I mean users do not get emails to their phones and or Outlook starts prompting for the password

Accepted Solution

Brad99 earned 2000 total points
ID: 41795721
After pw has expired it's normal that no emails or outlook asks for pw when user did not log of ...
For the users outside (trafeling users or home ):
So the users can't change their password after it has been expired even not with OWA ?
did you enabled the option ChangeExpiredPasswordEnabled on the CAS-Servers ?

see https://technet.microsoft.com/en-us/library/bb684904(v=exchg.141).aspx

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Native ability to set a user account password via AD GPO was removed because the passwords can be easily decrypted by any authenticated user in the domain. Microsoft recommends LAPS as a replacement and I have written an article that does something …
A method of moving multiple mailboxes (in bulk) to another database in an Exchange 2010/2013/2016 environment...
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …

597 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question