Solved

Display showing "trail"

Posted on 2016-09-13
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Last Modified: 2016-09-14
Hi All,

I have a problem with my display and don't know how to resolve it.

Items on screen are showing a trail to the right, like in the screen shot below.
TrailThe display is an HP EliteDisplay E242

The screen is connected via a SwitchView for using 2 pcs with the same display, keyboard and mouse. I have checked all connections are secure.

I have checked the Graphics Properties window and the On Screen Display menu but can't find anything in either.

Any suggestions??

Thanks
Rob H
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Question by:Rob Henson
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Accepted Solution

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andreas earned 500 total points
ID: 41795764
TRy to remove the switch, those parts are frequently cause signal reflections and thus ghost images, tails.

if removing the switch will produce a clear image, the switch or the cabeling from/to switch is the cause.

If you found out its caused by the switch, try different resolutions and or better VGA cables. If its not better you need to change the switch to one works better.
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LVL 33

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by:Rob Henson
ID: 41798087
Hi Andreas,

Thanks for the heads up on issues with SwitchView devices.

Looks like I will have to report it to our local helpdesk tech team. I was hoping that I might be able to do something locally. Tech team will probably get annoyed if I start playing with hardware.

Thanks
Rob H
0

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