JrayPatten
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Mac Printer driver substitution in XenApp 7.6
I am having an issue with driver substitution on the Mac clients. On our 4.5 farm the amc printers would remap with substituted drivers if i used the Printer name (as opposed to the driver name like windows clients). However, in the 7.6 farm I cannot get the drivers to substitute regardless of whether I use the printer name, or the driver name (at least I assume it is ) for the mac clients. The policy is Applying as i have tested it successfully on a PC based client. Am I missing something fundamental, or is there another method for mac driver substitution. THe only thing I can think of is that I am not getting the correct driver name as it is reported by the client, but am unsure of where that name is defined on the Mac. SInce I have first tried to look at this issue and based off other issues with Mac I am beginning to think that this is not possible. If I recall I can set the default driver to be used as something different than the HP Color LaserJet that is standard, but in that case I think it is an All or Nothing. I do not know of a way to selectively set substitute drivers by policy like I do for the windows Machines.
ASKER
OK, looking that actually is the driver that is used, .. sorry I was working away from where I usually do and didnt look to see what it was. My question is that I have a few clients with Brother printers that do not Print with the Default driver that gets mapped. Is there any way to do a case-by-case substitution for mac as I do for Windows machines, I currently do it with a citrix policy applied based of AD group membership, but I have been unable to get MAC clients to substitute succesfully
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ASKER
Thank you.. That worked for me and I was able to get the mapping to change on my test machine. I will have to get my users to login and look up the event for their login to find the exact driver name it is using. The one I was finding in the printer properties didn't seem to be matching for some reason
ASKER
Thanks for the suggestion. THat worked for finding the driver name I needed
So there exist no driver within windows to substitute the MAC-PS driver.
my solution: Add the following printer ‘HP Color LaserJet 2800 Series PS’ (from Microsoft; driverSource: Windowsupdate)
i connect the printer to LPT1 and delete this printer directly.
The drivers remain within windows-system.
check also:
http://support.citrix.com/article/CTX139020