?
Solved

Adobe Acrobat Pro: Is this a known bug?

Posted on 2016-09-13
9
Medium Priority
?
195 Views
Last Modified: 2016-09-13
I got a PDF I was expecting to edit but discovered when I switch to Edit mode in Adobe Acrobat Pro that the single text edit field I expected way many small fields.

Is the file corrupted? Or is Adobe corrupted?

Is there a fix for this?

Document Mode, the field looks fine
Document Mode
Edit Mode, the field is broken into many and totally useless to me.
Edit Mode
I have a Acrobat Pro DC subscription (month-to-month)‎

Should I cancel it and get a different one? I feel the program is horrible, actually.

Please let me know if that bug has a work-around.


Thanks
0
Comment
Question by:newbieweb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 41797118
> Is the file corrupted?

No.

> Or is Adobe corrupted?

No.

Whether you like Acrobat or not, this has nothing to do with Acrobat. It is about the PDF file itself. Whoever created the PDF made it like that. For example, here's a portion of a PDF page printed from Google Maps that looks fine in document mode, seeming to be a single field:

looks like single field
But in edit mode, it shows the same issue as your PDF, i.e., it is really composed of two small fields:

separate fields
The way to "fix" this is at PDF creation. Regards, Joe
0
 

Author Comment

by:newbieweb
ID: 41797123
I swear I crated one field and Adobe created these nonsensical fields. It was like it did image conversion ...
0
 
LVL 55

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 41797125
When you said "I got a PDF" I interpreted that as meaning you got it from someone/somewhere else. Are you saying that you created it yourself? If so, how? What PDF creation tool?
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:newbieweb
ID: 41797128
I created it and it was edited. I will ask what tool he used
0
 

Author Comment

by:newbieweb
ID: 41797131
I use Adobe Acrobat Pro on Mac and he updated it with

PDF-escape (Ultimate)

On Windows 10.1

This sounds like the problem
0
 
LVL 55

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 41797132
> I created it

How did you create it?

> it was edited

Does your original PDF (before it was edited) have the same issue?
0
 
LVL 55

Accepted Solution

by:
Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 41797133
Our messages just crossed, but yes, that's the problem — presuming that your original PDF does not have the problem.
0
 

Author Closing Comment

by:newbieweb
ID: 41797142
thanks
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 41797143
You're welcome.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Online collaboration can help businesses be more efficient, help employees grow their skills and foster a team environment.
This article outlines the struggles that Macs encounter in Windows-dominated workplace environments – and what Mac users can do to improve their network connectivity and remain productive.
This video Micro Tutorial is the first in a two-part series that shows how to create and use custom scanning profiles in Nuance's PaperPort 14.5 (http://www.experts-exchange.com/articles/17490/). But the ability to create custom scanning profiles al…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses
Course of the Month14 days, 3 hours left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question