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Adobe Acrobat Pro: Is this a known bug?

Posted on 2016-09-13
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Last Modified: 2016-09-13
I got a PDF I was expecting to edit but discovered when I switch to Edit mode in Adobe Acrobat Pro that the single text edit field I expected way many small fields.

Is the file corrupted? Or is Adobe corrupted?

Is there a fix for this?

Document Mode, the field looks fine
Document Mode
Edit Mode, the field is broken into many and totally useless to me.
Edit Mode
I have a Acrobat Pro DC subscription (month-to-month)‎

Should I cancel it and get a different one? I feel the program is horrible, actually.

Please let me know if that bug has a work-around.


Thanks
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Comment
Question by:newbieweb
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9 Comments
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 41797118
> Is the file corrupted?

No.

> Or is Adobe corrupted?

No.

Whether you like Acrobat or not, this has nothing to do with Acrobat. It is about the PDF file itself. Whoever created the PDF made it like that. For example, here's a portion of a PDF page printed from Google Maps that looks fine in document mode, seeming to be a single field:

looks like single field
But in edit mode, it shows the same issue as your PDF, i.e., it is really composed of two small fields:

separate fields
The way to "fix" this is at PDF creation. Regards, Joe
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Author Comment

by:newbieweb
ID: 41797123
I swear I crated one field and Adobe created these nonsensical fields. It was like it did image conversion ...
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LVL 54

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 500 total points
ID: 41797125
When you said "I got a PDF" I interpreted that as meaning you got it from someone/somewhere else. Are you saying that you created it yourself? If so, how? What PDF creation tool?
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Author Comment

by:newbieweb
ID: 41797128
I created it and it was edited. I will ask what tool he used
0
 

Author Comment

by:newbieweb
ID: 41797131
I use Adobe Acrobat Pro on Mac and he updated it with

PDF-escape (Ultimate)

On Windows 10.1

This sounds like the problem
0
 
LVL 54

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 500 total points
ID: 41797132
> I created it

How did you create it?

> it was edited

Does your original PDF (before it was edited) have the same issue?
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LVL 54

Accepted Solution

by:
Joe Winograd, EE MVE 2015&2016 earned 500 total points
ID: 41797133
Our messages just crossed, but yes, that's the problem — presuming that your original PDF does not have the problem.
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Author Closing Comment

by:newbieweb
ID: 41797142
thanks
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LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 41797143
You're welcome.
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