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Issues With Outlook for Mac and Exchange?

Last Modified: 2016-10-17
Since yesterday, all of our teleworkers who use a Mac and Outlook for Mac can't get their email. Nothing has changed in our environment in weeks so I know we're good there. All other users can get email (Android, Windows, iPhone, etc.).

One of the employees said that the "last connected to Exchange" time was exactly the same for everyone in his group. Was there some kind of update that broke Outlook for Mac? Known solutions? Favorite flavor of ice cream? Mine is mint chocolate chip!

I searched the interwebs and couldn't find anything specific to the last couple days.
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