Hung on Reverting Changes

Robert Ehinger
Robert Ehinger used Ask the Experts™
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I have a Windows 7 system that was configuring updates. It got hung at 32%. I hit ctrl+alt+del hoping for the logon screen but instead it started reverting changes. I let it run overnight and when I checked in the morning it was stuck at the same place. I have rebooted several times, tried safe mode but I can't get past this screen.  I did take the HDD out and connected it externally and I can see all the data and the files. Is there a file to rename, a command to run or something I can do to get this system to boot?

Thank oyu!

Robert
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Top Expert 2016

Commented:
from the recovery environment

dism.exe /image:C:\ /cleanup-image /revertpendingactions
or delete  the file C:\windows\winsxs\pending.xml
Robert EhingerIT specialist

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Commented:
I tried the above and it eventually booted into Windows. When I shut it down it showed 12 updates needing to be installed. Now it is stuck on configuring updates 59%. It has been at that point since about 10 o'clock last night.
IT specialist
Commented:
What I eventually discovered was that this PC had absolutely no space available on the C partition of the hard drive. Once I moved a little over 8GB of videos to the D partition the updates completed their installation and configuration and I was able to complete the repair on this computer.

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