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MS Access 2000 on Windows 7 quitting.

Posted on 2016-09-14
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Last Modified: 2016-09-20
I have an access database that needs to run on MS Access 2000 and when I run it I get the following message "Required registry information is missing and this application cannot run. Please rerun setup to correct this problem." I have tried article https://support.microsoft.com/en-us/kb/236590 with no luck, I can't find the registry entry appointment in the article. I'm running Windows 7 Pro x64, any help will be well appreciated. Thank you.
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Question by:jdff
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Expert Comment

by:MacroShadow
ID: 41799211
Search the registry for "Microsoft Office", you should be able to find the key mentioned in the kb article.
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Expert Comment

by:John Tsioumpris
ID: 41799239
I suspect that you have 64-bit Windows 7 ...It seems that Office 2000 installs fine on Win 7 32bit...but on x64 (?) maybe you have leftovers from a trial Office installation that is blocking your Office 2K from running
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LVL 84
ID: 41799433
Also, Access 2000 is many versions old, and eventually you're going to run into a situation where it cannot be run on ANY machine. It would be wise to begin conversion of that application before it's too late ...
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Author Comment

by:jdff
ID: 41800905
Thank you all, but for now I need to get this thing working.
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Accepted Solution

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jdff earned 0 total points
ID: 41800932
I've made a search for ProductID and was able to find the entry on a different location. So, I've renamed it to old, opened Access entered the serial key when asked, closed Access and ran a repair install. It is now working perfect.
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Author Closing Comment

by:jdff
ID: 41806213
It worked for me.
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