Dan
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Microsoft Surfacebook and dock problems
I have a user that has a surfacebook and a MS dock for the surfacebook. Most of the time, it works fine, but sometimes, when he plugs in the cable to the dock, the icons on the task bar (running programs) start to move around, and the computer makes a noise like when plugging in a usb device. Then they stop for a few minutes and start again. Does anyone know what is causing this and how to resolve it?
This only happens when the surfacebook is plugged into the dock.
Here's the trouble shooting I've done so far:
1. I have unplugged every device from the docking station, one by one
2. Even unplugged the monitor
3. It still does it without everything unplugged out of the docking station
I'm thinking there's a problem with the docking station, but how would I fix that?
Any ideas?
This only happens when the surfacebook is plugged into the dock.
Here's the trouble shooting I've done so far:
1. I have unplugged every device from the docking station, one by one
2. Even unplugged the monitor
3. It still does it without everything unplugged out of the docking station
I'm thinking there's a problem with the docking station, but how would I fix that?
Any ideas?
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ASKER
Thanks guys, it's the power adapter that is the culprit, I'm going to have it replaced.
ASKER