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Hard disks  problem

Posted on 2016-09-15
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Last Modified: 2016-10-18
I have two hard disks with problems , please see video , can I fix them ?

https://youtu.be/TlP1yWhHwME

https://youtu.be/qrmVmfuTsEY
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Question by:adgram1
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Scott C earned 251 total points (awarded by participants)
ID: 41800430
No.  You've opened them up and I doubt you are in a clean room.  The disks have become contaminated with dust particles in the air.  They are now most likely permanently ruined.

Your only shot would be to contact a professional disk recovery service.  Be sure to tell them you have had the drive open.

Hopefully you backed up your data.
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by:Dirk Mare
Dirk Mare earned 83 total points (awarded by participants)
ID: 41800459
I agree with Scott hard drives should only be open by professionals in clean rooms your options are..
Professional hard drive recovery
Restore from backup

DirkMare
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by:Knightsman
ID: 41800628
Its still possible to recovery data.  However, if dust particles got on the platters it will wipe part of the drive, if not all.

You can replaced the PCB board and it might fire up, you will need to swap the BIOS chips however.  At the end of all that, you still might have destroyed the data just by opening it.
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by:Danny Child
ID: 41800690
By the way, data recovery in clean rooms will cost you in the thousands...
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by:Dr. Klahn
Dr. Klahn earned 83 total points (awarded by participants)
ID: 41800791
ScottCha is correct.  At this point all that can be done is ship them off for professional recovery.

Kroll Ontrack is highly respected and will give you a ballpark quote over the phone.  Note that the price will be much higher than what it would normally be, because the enclosures are now contaminated.
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by:serialband
ID: 41800953
You can make your own mini clean box by having a HEPA fan filter blow into it.
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by:nobus
ID: 41801007
it looks like the head s are not reading the disk - and hit the head stop -then retry
so that is an electronic error, or a bad head, which are nearly impossible to replace
what disk model is this?
you did not post much info for us to go on..
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by:rindi
rindi earned 83 total points (awarded by participants)
ID: 41801088
Once opened you can forget it. Even a professional recovery agency will not be very likely to get any data from the disks. Particularly as the disks were powered on. If there wasn't a head crash before that, there is one now with certainty.
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by:Scott C
ID: 41820102
@adgram1...is there anything further you need help with on this?

Otherwise you should award points and close this question.

I might add nothing new was added after my initial comment.

Thank you.
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by:nobus
ID: 41820205
really?
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by:Scott C
ID: 41820402
Really.  

Once the drives were opened, pretty much all hope was lost in recovering any data from these drives at all even if professionals are consulted which is what I said in my initial statement.

I liked the idea of replacing the PCB boards, but again, once opened, the drives are history.
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by:nobus
ID: 41821136
that's not what i meant - i meant : so you simply discard all comments from other experts
that's noy very nice
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Expert Comment

by:Gerald Connolly
ID: 41821437
And @Scottcha, replacing the disk PCB may or may not work , and even if it does, it's only good as a way of cloning a dead disk. This is down to the PRML technology used in modern disks.

This is not a solution for this problem as opening the case of the drive has only left two options, 1) throw it in the skip or 2) professional data recovery

I also agree with NOBUS  that your attempt to steal all the glory is unwarranted
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by:Knightsman
ID: 41822291
wow, the audacity of some of the techs on here.
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by:nobus
ID: 41843393
Adgram,time to give some feedback !
Sadly, i never got any reaction to my post
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by:Gerald Connolly
ID: 41847947
Author made the mistake of opening the disk.

Contributors made that clear.
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