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Outlook 2016 Security Alert certificate error - Security Cert for this site has been revoked.

Posted on 2016-09-15
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Last Modified: 2016-10-11
I am running Windows 10 Home, with Outlook 2016 using Exchange online plan.  When I test Email AutoConfiguration, I see the following in the log:  Autodiscover to https://autodiscover.domain.com/autodiscover/auotdiscover.xml Failed (0x80070057)
Local autodiscover for domain.com Failed (0x8004010F)
I can see the certificate has expired, but confused why it would look for an Equifax Cert when I'm using Exchange online plan?
Is it possible to stop Outlook or Windows to stop looking for this certificate?

Thanks in advance.
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Question by:lbideaux
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11 Comments
 
LVL 17

Assisted Solution

by:Ivan
Ivan earned 600 total points (awarded by participants)
ID: 41800474
Hi,

autodiscover is going to look for domain.com first, and then will go to autodiscover.domain.dom.
That is by design.

Are you using Equifax Cert  on your domain.com site?

Regards,
Ivan.
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LVL 49

Assisted Solution

by:Akhater
Akhater earned 1396 total points (awarded by participants)
ID: 41801285
have you created the correct autodiscover record in your DNS with autodiscover.domain.com CNAME for utodiscover.outlook.com ?

note that if you have domain.com also in your LAN you will need to create this record on both your internal and external DNS servers


also, the way autodiscover works it will start by querying https://domain.com/autodiscover and (if this fails) will faill back to autodiscover.domain.com/autodiscover (which is what you want)

you have no real way of solving your problem other than

1) fix your certificate on https://domain.com 
2) make https://domain.com not reachable
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Author Comment

by:lbideaux
ID: 41802014
Ivan,
I used the following website and it shows the expired cert for the domain.  https://www.sslshopper.com/ssl-checker.html
I didn't setup the domain, but might be able to get access to their hosting.
There are only a handful of PC's so if I could find a fix for the PC/Outlook I could apply to the few PC's.

Thanks.
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LVL 49

Expert Comment

by:Akhater
ID: 41802048
Add in the hostsfile of the computer domain.com pointing to 127.0.0.1 it would render https://domain.com inaccessible and would solve your issue
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Author Comment

by:lbideaux
ID: 41802154
In Office 365 I ran the Check DNS, and returned "All DNS records are correct no errors found.
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Author Comment

by:lbideaux
ID: 41802158
Akhater,
Ok, could this cause any issues browsing to the website?

Thanks for your input.
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LVL 49

Expert Comment

by:Akhater
ID: 41802166
Off course they won't be able to reach domain.com anymore but they will be able to reach www.domain.com
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LVL 49

Expert Comment

by:Akhater
ID: 41802168
And it's not an error with the dns configuration but an expired certificate in your website so it is normal that office 365 will detect no errors
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Accepted Solution

by:
lbideaux earned 4 total points (awarded by participants)
ID: 41809148
I ended up using the following registry edit:  

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover]
"ExcludeHttpsRootDomain"=dword:00000001
0
 
LVL 49

Expert Comment

by:Akhater
ID: 41810232
Thanks for sharing your solution
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LVL 49

Expert Comment

by:Akhater
ID: 41838065
Question answered, OP solved it on the client side
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