Solved

Exchange-access 2nd emal account; cannot send receiving access error 0x8004010F

Posted on 2016-09-15
2
69 Views
Last Modified: 2016-09-16
I need to setup an account billing@domainname.com that another user, user@domainname.com will access via their outlook 2010 account.  I created the billing@domainname.com account and via EMC used Manage Full Access Permissions and Manage Send as Permission to add those permissions to the user@domainname.com account to the billing@domainname.com account.

I can receive emails to the billing@domainname.com account.  I added the billing@domainname.com account to the outlook/email profile of user@domainname.com account and it appears in the outlook 2010 account when opened.  I also see the email sent to billin@domainname.com in the Inbox.  If I reply to the email, it defaults the "From" account to the user@domainname.com and it sends it out okay and puts it into the Sent Items folder for the user@domainname.com email.

However, if I change the From to billing@domainname.com, it fails and I received the following error:  task "billing@domainname.com" Sending reported error 0x80040101F  Outlook data file cannot be accessed.

How do I (1) resolve this error.  Online searchs point to pop3/imap instead of exchange.  (2) How to I have the From account default to billing@domainname.com when I reply to an email from that account's inbox.
0
Comment
Question by:cwsoft05
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
Addy Nadia earned 500 total points
ID: 41801123
To set the default account of From to billing@domainname.com, then add the second mailbox as a Secondary mailbox, instead of auto mapping of mailbox or additional mailbox

steps to add the account as a Seconadry account
1. close outlook
2. control panel-mail-emial account and add the second account, itwill show you two accounts in email accounts,
3.open outlook and use the second account the same way as Primary account.

Thanks
Andy
0
 

Assisted Solution

by:cwsoft05
cwsoft05 earned 0 total points
ID: 41801484
I had already deleted the initial 2nd account attempt.  This caused to original account to go away.  When I re-added the original account in a fashion similar to above, both were then available in online mode.  The error went away and both behaved properly as the From account and Sent items used respectively that are associated with each email.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question