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Canon IR-ADV C5030 scan to email with office 365

Hi

If anyone has one of these canons and uses with office 365 id love to hear from you. i cant get this thing to scan to email,
The error code is #813 but i cant spot the problem. I know with office365 the smtp needs to be either port 587 or 25 on TLS authentication. SSL doenst work on outlook.

Im not actually sure if this device supports TLS.

If you can advise if these settings look correct

ASKER CERTIFIED SOLUTION

Kimputer

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David

ASKER

Im just configuring the TXT record which will take some time.

I guess you have used this yourself. Can you advise which setting i should select in the screenshot?

Im assuming i would only have to select the SMTP server which the current MX record?

Kimputer

You didn't tell me which category you fit in. Please tell me what you use it for (sending only to your own office365 domain? Sending mostly to third party?)

David

ASKER

sorry about that.

Yes this will be sending to internal email addresses

Kimputer

Here's the setup. See attached picture.
canon-smtp.png

David

ASKER

Thanks, but getting a error #899 and the email isnt arriving

Kimputer

Did you finish the SPF record adjustment?

David

ASKER

I amended the existing TXT record from

v=spf1 include:spf.protection.outlook.com ~all
v=spf1 ip4:###.172.162 include:spf.protection.outlook.com ~all

which has propagated according to whatsmydns

Kimputer

option1: either test with sender@abc.dyndns.org as the sender (no SPF record, so should work)
option2: or keep your current sender, but keep trying every 30 minutes

Regardless of the success of option 1, you probably have to wait for option 2 to work anyway.