troubleshooting Question

File Server Share Missing after Reboot

Avatar of whesupport
whesupport asked on
File Sharing SoftwareWindows Server 2008
5 Comments2 Solutions2868 ViewsLast Modified:
Today we experienced a very strange issue with 2 out of 8 folder shares on our Windows 2008 r2 server.

Server setup:
- Windows 2008 r2
- Configured of 2 identical servers in a failover cluster
- iSCSI drives located on an external NAS
- DFS configured

Scenario:
- We have, 8 folder shares which are linked in DFS.
- We rebooted one of the two servers and the environment failed over to the second server within seconds.
- When the second server picked up, only 6 of the 8 folder shares were present. The others show not shared.
  * Event viewer showing:
          Source: FailoverClustering
          Event ID: 1588
          Message:  Cluster file server resource 'FileServer-(Server)(Cluster Disk 2)' cannot be brought online. The resource failed to create file share 'MyFolder' associated with network name 'Server'. The error code was '5'. Verify that the folders exist and are accessible. Additionally, confirm the state of the Server service on this cluster node using Server Manager and look for other related events on this cluster node. It may be necessary to restart the network name resource 'Server' in this clustered service or application.

- Tested failing back over to the primary server and now the same thing is happening. Same 2 shares not present.

The folders that were shared still exist in the folder path but show not shared. When we try and re-share them within the GUI, they act as though they are going to share and present no error messages. But after clicking ok, they still say they are not shared.

I have tried this in cmd line with "net share MyFolder=E:\Files\MyFolder" and it returns "MyFolder was shared successfully"
However, the GUI still shows not shared. And when I try "net share MyFolder \\Server /DELETE" it returns "This shared resource does not exist." This only happens on the 2 shares that 'went bad'. When testing these functions on new shares, everything works without issue.

To get business back up and running, I ended up creating new shares with new share names and copying all the files over. Now I would like to get these broken shares resolved before this happens again.
ASKER CERTIFIED SOLUTION
kevinhsieh
Network Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros