laltobelli
asked on
DISM error 1920
Hello,
I have a laptop running Windows 8.1. Updates were failing and other issues, so I decided to run DISM to try to repair the OS.
The command I ran was: DISM /Online /Cleanup-Image /RestoreHealth
Which gave me an error 1920 - An error occurred accessing the temporary folder C:\Users\Username\appdata\ local\temp \098F..... 2FA
I browsed to the temp fold and the folder 098F....2FA does not even exists.
Let me know what you think.
Thanks
I have a laptop running Windows 8.1. Updates were failing and other issues, so I decided to run DISM to try to repair the OS.
The command I ran was: DISM /Online /Cleanup-Image /RestoreHealth
Which gave me an error 1920 - An error occurred accessing the temporary folder C:\Users\Username\appdata\
I browsed to the temp fold and the folder 098F....2FA does not even exists.
Let me know what you think.
Thanks
Are you running this command on a privileged 'cmd' window (cmd window running it as administrator)?
Also DISM may have gotten out of date with the current Windows 8 version. This happens a lot with Windows 10 (Version 1511 and earlier at least).
ASKER
Hidden files and folders are available.
Command prompt is being run as administrator.
John, is there a way of updating DISM?
Command prompt is being run as administrator.
John, is there a way of updating DISM?
It is very tricky. You need to go to Microsoft Tech Bench and get the proper ISO file
Burn the ISO to a DVD so as to see all the files
First mount the file as follows:
DISM.exe /Mount-Wim /WimFile:C:\test\images\my image.wim /index:1 /MountDir:C:\test\offline
Then run the DISM command.
Messy!
Burn the ISO to a DVD so as to see all the files
First mount the file as follows:
DISM.exe /Mount-Wim /WimFile:C:\test\images\my
Then run the DISM command.
Messy!
Ok,
Let's make it using a different path:
Make the directory c:\test1 and ensure that you have correct NTFS permissions on it.
DISM /Online /Cleanup-Image /RestoreHealth /LogPath:c:\test1\dism.log
Let's make it using a different path:
Make the directory c:\test1 and ensure that you have correct NTFS permissions on it.
DISM /Online /Cleanup-Image /RestoreHealth /LogPath:c:\test1\dism.log
ASKER
Here's the results from running Dism on the cd:
D:\sources>DISM.exe /Mount-Wim /WimFile:C:\test\images\my image.wim /index:1 /Mo
untDir:C:\test\offline
Deployment Image Servicing and Management tool
Version: 6.3.9600.17483
Error: 3
The system cannot find the path specified.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism. log
The log file is the attached dism.log
Running the 2nd command results
D:\sources>DISM /Online /Cleanup-Image /RestoreHealth /LogPath:c:\test1\dism.log
Deployment Image Servicing and Management tool
Version: 6.3.9600.17483
Error: 1920
An error occurred accessing the temporary folder C:\Users\username\AppData\ Local
\Temp\F35CA4BE-86BE-426F-9 294-EEF01E D94F8C.
Ensure that the path to the temporary folder exists and that you have Read/Write
permissions on the folder.
The folder C:\Users\username\AppData\ Local\Temp \F35CA4BE- 86BE-426F- 9294-EEF01 ED94F8C does not exists.
The DISM log file can be found at c:\test1\dism.log
D:\sources>
The log file is the attached dism1.log
dism.log
dism1.log
D:\sources>DISM.exe /Mount-Wim /WimFile:C:\test\images\my
untDir:C:\test\offline
Deployment Image Servicing and Management tool
Version: 6.3.9600.17483
Error: 3
The system cannot find the path specified.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.
The log file is the attached dism.log
Running the 2nd command results
D:\sources>DISM /Online /Cleanup-Image /RestoreHealth /LogPath:c:\test1\dism.log
Deployment Image Servicing and Management tool
Version: 6.3.9600.17483
Error: 1920
An error occurred accessing the temporary folder C:\Users\username\AppData\
\Temp\F35CA4BE-86BE-426F-9
Ensure that the path to the temporary folder exists and that you have Read/Write
permissions on the folder.
The folder C:\Users\username\AppData\
The DISM log file can be found at c:\test1\dism.log
D:\sources>
The log file is the attached dism1.log
dism.log
dism1.log
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ASKER
FYI - After some additional testing it looks as if I also have errors on the drive. I'm going the safest route and replacing it.
Thanks for the update and I was happy to help.
If you find that folder do you have access?