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Issue with exchange email not showing up on iphone 6

Posted on 2016-09-16
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Last Modified: 2016-09-24
We have a strange issue going on with exchange 2013 and iPhone 6
When opening emails, you see the emails in the inbox but when clicking on them you don't see anything but a blank screen..
Anyone come across this before and what we need to do?
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Question by:vmich
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4 Comments
 
LVL 17

Expert Comment

by:Ivan
ID: 41802340
Hi,

is this a new user, and has this happened before?
Can you try something basic, like recreate profile on iphone or maybe install Outlook for iOS, and try?

Regards,
Ivan.
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LVL 16

Expert Comment

by:Todd Nelson
ID: 41802533
Does the issue occur with other iOS (or Android) devices or is it isolated to the one device?
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LVL 1

Accepted Solution

by:
vmich earned 0 total points
ID: 41804647
The issue is a know issue from Apple with iOS 10 and emails not being displayed
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Author Closing Comment

by:vmich
ID: 41813608
Known issue with iOS 10 from Apple with emails
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