Solved

Issue with exchange email not showing up on iphone 6

Posted on 2016-09-16
4
55 Views
Last Modified: 2016-09-24
We have a strange issue going on with exchange 2013 and iPhone 6
When opening emails, you see the emails in the inbox but when clicking on them you don't see anything but a blank screen..
Anyone come across this before and what we need to do?
0
Comment
Question by:vmich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 16

Expert Comment

by:Ivan
ID: 41802340
Hi,

is this a new user, and has this happened before?
Can you try something basic, like recreate profile on iphone or maybe install Outlook for iOS, and try?

Regards,
Ivan.
0
 
LVL 15

Expert Comment

by:Todd Nelson
ID: 41802533
Does the issue occur with other iOS (or Android) devices or is it isolated to the one device?
0
 
LVL 1

Accepted Solution

by:
vmich earned 0 total points
ID: 41804647
The issue is a know issue from Apple with iOS 10 and emails not being displayed
0
 
LVL 1

Author Closing Comment

by:vmich
ID: 41813608
Known issue with iOS 10 from Apple with emails
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question