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Issue with exchange email not showing up on iphone 6

Posted on 2016-09-16
Medium Priority
Last Modified: 2016-09-24
We have a strange issue going on with exchange 2013 and iPhone 6
When opening emails, you see the emails in the inbox but when clicking on them you don't see anything but a blank screen..
Anyone come across this before and what we need to do?
Question by:vmich
  • 2
LVL 18

Expert Comment

ID: 41802340

is this a new user, and has this happened before?
Can you try something basic, like recreate profile on iphone or maybe install Outlook for iOS, and try?

LVL 19

Expert Comment

by:Todd Nelson
ID: 41802533
Does the issue occur with other iOS (or Android) devices or is it isolated to the one device?

Accepted Solution

vmich earned 0 total points
ID: 41804647
The issue is a know issue from Apple with iOS 10 and emails not being displayed

Author Closing Comment

ID: 41813608
Known issue with iOS 10 from Apple with emails

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