Solved

Issue with exchange email not showing up on iphone 6

Posted on 2016-09-16
4
63 Views
Last Modified: 2016-09-24
We have a strange issue going on with exchange 2013 and iPhone 6
When opening emails, you see the emails in the inbox but when clicking on them you don't see anything but a blank screen..
Anyone come across this before and what we need to do?
0
Comment
Question by:vmich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 17

Expert Comment

by:Ivan
ID: 41802340
Hi,

is this a new user, and has this happened before?
Can you try something basic, like recreate profile on iphone or maybe install Outlook for iOS, and try?

Regards,
Ivan.
0
 
LVL 16

Expert Comment

by:Todd Nelson
ID: 41802533
Does the issue occur with other iOS (or Android) devices or is it isolated to the one device?
0
 
LVL 1

Accepted Solution

by:
vmich earned 0 total points
ID: 41804647
The issue is a know issue from Apple with iOS 10 and emails not being displayed
0
 
LVL 1

Author Closing Comment

by:vmich
ID: 41813608
Known issue with iOS 10 from Apple with emails
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month6 days, 12 hours left to enroll

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question