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Damian Gardner

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Droid Exchange Corporate Contacts not synchronizing correctly

Hello - we have a user who is using a Droid Ultra phone to send email and maintain contacts thru his Exchange Outlook account, using the "Corporate" account application on the phone.  We have other users doing the same thing, and they do not seem to have issues with their contacts not syncing properly.  But what this user experiences, is seemingly randomly, a contact that was added in Outlook does not show up on the phone, and vice versa.  Also - there was a contact on the phone that disappeared AFTER removing the corporate account, and re-adding.  Is there anyone out there who's experienced this similar type of thing?

Thanks for your help.
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Damian Gardner
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Simon Butler (Sembee)
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Damian Gardner

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Thanks for your suggestions guys.  I will try these and report back.
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I see under the properties of the mailbox, where you can enable/disable ActiveSync on the mailbox.  is this what you mean by "wipe out" the relationship? Should I disable it, and then re-enable it?
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Jackie Man
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You can remove partnerships using Outlook Web App > Options > Phone > Mobile Phone.
Depending on the version of Exchange, you can remove it via ECP and PowerShell.
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Resetting the activesync seems to have fixed it.  thanks guys
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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