Solved

Issue with at least one mailbox after Exchange migration

Posted on 2016-09-16
4
35 Views
Last Modified: 2016-09-16
I am in the process of moving mailboxes from our old server which is exchange 2010 to our new server which is 2016.

I tested it out with one mailbox first. I created an outlook account on a offsite computer. I then moved the 1 mailbox and tested outlook after the move. Works fine.

I moved our first batch of 10 users tonight. Outlook will not connect to at least one user. I tried creating a new outlook profile for this one user but I get a message saying an encrypted connection cannot be made to the server. The original user I moved as a test is still working fine. OWA works fine for the user that I cannot get to work in outlook. How can one user work fine and one not ?
0
Comment
Question by:WiddleAvi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:WiddleAvi
ID: 41802484
One note. I ran the Microsoft remote connectivity analyzer and it passed with warnings
0
 

Author Comment

by:WiddleAvi
ID: 41802500
One more thing - In outlook from a computer offsite I ran the test Email autoconfiguration tool and it works for one user but fails for another. How is that even possible ?
0
 
LVL 16

Accepted Solution

by:
Todd Nelson earned 500 total points
ID: 41802502
I experienced the same issue.  Try this... https://oddytee.wordpress.com/2016/08/16/outlook-client-does-not-connect-to-mailbox-on-exchange-2016/

Restarting the Autodiscover App Pool on the Exchange 2016 server helped to resolve my problem.
0
 

Author Closing Comment

by:WiddleAvi
ID: 41802508
You are a miracle worker my friend !! Thank you !!
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question