Solved

Issue with at least one mailbox after Exchange migration

Posted on 2016-09-16
4
34 Views
Last Modified: 2016-09-16
I am in the process of moving mailboxes from our old server which is exchange 2010 to our new server which is 2016.

I tested it out with one mailbox first. I created an outlook account on a offsite computer. I then moved the 1 mailbox and tested outlook after the move. Works fine.

I moved our first batch of 10 users tonight. Outlook will not connect to at least one user. I tried creating a new outlook profile for this one user but I get a message saying an encrypted connection cannot be made to the server. The original user I moved as a test is still working fine. OWA works fine for the user that I cannot get to work in outlook. How can one user work fine and one not ?
0
Comment
Question by:WiddleAvi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:WiddleAvi
ID: 41802484
One note. I ran the Microsoft remote connectivity analyzer and it passed with warnings
0
 

Author Comment

by:WiddleAvi
ID: 41802500
One more thing - In outlook from a computer offsite I ran the test Email autoconfiguration tool and it works for one user but fails for another. How is that even possible ?
0
 
LVL 15

Accepted Solution

by:
Todd Nelson earned 500 total points
ID: 41802502
I experienced the same issue.  Try this... https://oddytee.wordpress.com/2016/08/16/outlook-client-does-not-connect-to-mailbox-on-exchange-2016/

Restarting the Autodiscover App Pool on the Exchange 2016 server helped to resolve my problem.
0
 

Author Closing Comment

by:WiddleAvi
ID: 41802508
You are a miracle worker my friend !! Thank you !!
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In-place Upgrading Dirsync to Azure AD Connect
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question