Solved

Exchange 2007 sp2 Rollup 5 error

Posted on 2016-09-16
3
28 Views
Last Modified: 2016-10-20
I  am working on a  server that is running Windows 2003 R2 SP2 and Exchange 2007 SP2.  I am preparing to migrate the exchange to new hardware and exchange 2013, and need to update the existing Exchange 2007 SP2 in order to do this.  When attempting to install Rollup5, the installation says stopping services, then rolling back and ends prematurely, and creates an event log as per below.  I have attached the verbose log.  The same error occurs using microsoft update, and manually installing.  I have re-registered msiexec, as well as reinstalled it.

Event Type:      Error
Event Source:      MsiInstaller
Event Category:      None
Event ID:      1023
Date:            9/17/2016
Time:            3:41:53 PM
User:            ###\administrator
Computer:      ####
Description:
Product: Microsoft Exchange Server - Update 'Update Rollup 5 for Exchange Server 2007 Service Pack 2 (KB2407132) 8.2.305.3' could not be installed. Error code 1603. Additional information is available in the log file c:\rollup5a.log.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
KB2407132.log
0
Comment
Question by:miss25bee
  • 3
3 Comments
 
LVL 14

Accepted Solution

by:
Todd Nelson earned 500 total points (awarded by participants)
ID: 41802688
Minimum coexistence requirements for Exchange 2013 is Exchange 2007 SP3 with UR10.

https://technet.microsoft.com/en-us/library/aa996719(v=exchg.150).aspx

However, UR10 is no longer supported. But UR20 and 21 are.

Ditch SP2 UR5 to install SP3 and UR21. URs are cumulative so you only need to install the most recent one.
1
 
LVL 14

Expert Comment

by:Todd Nelson
ID: 41824837
What's the status of your update to install Exchange 2007 SP3 and UR21?
0
 
LVL 14

Expert Comment

by:Todd Nelson
ID: 41851701
Sufficient information for resolution.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now