Avatar of Newguy 123
Newguy 123
 asked on

user has personal email account linked to work email

Hello. A user in my company is on leave. when i set up out of office rule on her mailbox, it got applied to her personal email aswell. meaning, when i email to her personal email account, i also get the out of office response. Is there any way to kill the link between her personal and work email through EMC or the exchange control panel. we have ex 2010 std and outlook 2010. please let me know.
ExchangeOutlookActive Directory

Avatar of undefined
Last Comment
Felicia King

8/22/2022 - Mon
Jagar Mohammad

login to her email and check the rules. she may be forwarding emails to her personal and vice versa
Ogandos

Exchange just controls the Out of Office for the corporative email. Unless there is a forward like Jagarm specifies.

If that configuration is just in her Outlook client (A local configuration), then some few options are:
- Login into her outlook account and disable the OOO for her personal email (Which I do not think that is a common solution :P).
- Disconnect her Outlook computer from the network if it does not matter.

Again, The Exchange rules in the Exchange server company do not have control over her OoO in her personal email.
ASKER CERTIFIED SOLUTION
bbao

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Felicia King

You need to look into your web content filtering and perimeter policies and ask why you are allowing access to personal email from the work environment. Why would you allow POP3 and SMTP through the perimeter from anything other than your Exchange server?
Doing so just allows end users to download ransomware and viruses from their personal email onto the systems that you manage, which creates major problems from you.

Just block it.
Your help has saved me hundreds of hours of internet surfing.
fblack61