[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1037
  • Last Modified:

Exchange 2013 - OWA Timeout

Hello ,


Suddenly before 4-5 days our customers started to complain about OWA and that it suddenly logged them out when they are inactive. The thing is that this behaviour started before 4-5 days without changing anything. I have never setup something about OWA inactivity timeout.

Any ideas maybe?

Thanks
0
Anestis Psomas
Asked:
Anestis Psomas
  • 4
  • 3
1 Solution
 
AkhaterCommented:
The default timeout value for private computers is 8 hours , i would check first if anything has changed on this level

registry keys are available at
"HKLM\SYSTEM\CurrentControlSet\Services\MSExchange OWA” PrivateTimeout and PublicTimeout

more info on this

http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/OutlookOWA/how-configure-public-and-private-computer-settings-owa-2013.html
1
 
Anestis PsomasSystem and Network AdministratorAuthor Commented:
Because i have a multi role installation , 2 CAS & 3 MBX Servers , in which servers i must check this ?

Thanks
0
 
AkhaterCommented:
Cas servers
1
Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

 
Anestis PsomasSystem and Network AdministratorAuthor Commented:
So there are no registry keys for this . I must create them manually following the guide you send me ?

Thanks
0
 
AkhaterCommented:
If they do not exist then they have the default values which is 8 hours for private computers and 15 min for public...
0
 
Anestis PsomasSystem and Network AdministratorAuthor Commented:
The thing is that in Exchange 2013 when you try to login through OWA it wont ask you if you are loggin through public or private computers.  So what should i do in this case?
0
 
AkhaterCommented:
I know the command to run to enable it is in the same article
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now