Solved

Exchange 2013 - OWA Timeout

Posted on 2016-09-18
7
151 Views
Last Modified: 2016-09-30
Hello ,


Suddenly before 4-5 days our customers started to complain about OWA and that it suddenly logged them out when they are inactive. The thing is that this behaviour started before 4-5 days without changing anything. I have never setup something about OWA inactivity timeout.

Any ideas maybe?

Thanks
0
Comment
Question by:Anestis Psomas
  • 4
  • 3
7 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 500 total points
ID: 41804333
The default timeout value for private computers is 8 hours , i would check first if anything has changed on this level

registry keys are available at
"HKLM\SYSTEM\CurrentControlSet\Services\MSExchange OWA” PrivateTimeout and PublicTimeout

more info on this

http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/OutlookOWA/how-configure-public-and-private-computer-settings-owa-2013.html
1
 

Author Comment

by:Anestis Psomas
ID: 41804437
Because i have a multi role installation , 2 CAS & 3 MBX Servers , in which servers i must check this ?

Thanks
0
 
LVL 49

Expert Comment

by:Akhater
ID: 41804443
Cas servers
1
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:Anestis Psomas
ID: 41804537
So there are no registry keys for this . I must create them manually following the guide you send me ?

Thanks
0
 
LVL 49

Expert Comment

by:Akhater
ID: 41804542
If they do not exist then they have the default values which is 8 hours for private computers and 15 min for public...
0
 

Author Comment

by:Anestis Psomas
ID: 41804569
The thing is that in Exchange 2013 when you try to login through OWA it wont ask you if you are loggin through public or private computers.  So what should i do in this case?
0
 
LVL 49

Expert Comment

by:Akhater
ID: 41804639
I know the command to run to enable it is in the same article
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question