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Exchange 2013 - OWA Timeout

Hello ,


Suddenly before 4-5 days our customers started to complain about OWA and that it suddenly logged them out when they are inactive. The thing is that this behaviour started before 4-5 days without changing anything. I have never setup something about OWA inactivity timeout.

Any ideas maybe?

Thanks
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Anestis Psomas
Asked:
Anestis Psomas
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1 Solution
 
AkhaterCommented:
The default timeout value for private computers is 8 hours , i would check first if anything has changed on this level

registry keys are available at
"HKLM\SYSTEM\CurrentControlSet\Services\MSExchange OWA” PrivateTimeout and PublicTimeout

more info on this

http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/OutlookOWA/how-configure-public-and-private-computer-settings-owa-2013.html
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Anestis PsomasAuthor Commented:
Because i have a multi role installation , 2 CAS & 3 MBX Servers , in which servers i must check this ?

Thanks
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AkhaterCommented:
Cas servers
1
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 
Anestis PsomasAuthor Commented:
So there are no registry keys for this . I must create them manually following the guide you send me ?

Thanks
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AkhaterCommented:
If they do not exist then they have the default values which is 8 hours for private computers and 15 min for public...
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Anestis PsomasAuthor Commented:
The thing is that in Exchange 2013 when you try to login through OWA it wont ask you if you are loggin through public or private computers.  So what should i do in this case?
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AkhaterCommented:
I know the command to run to enable it is in the same article
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